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Older sales in the Sales Reconciliation report

FrancesWIE
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Older sales in the Sales Reconciliation report

Can outdated or completed Sales items in the Sales Reconciliation Report be deleted?

1 REPLY 1
SamaraM
MYOB Moderator
1,088 Posts
MYOB Moderator
MYOB Moderator

1,088Posts

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Re: Older sales in the Sales Reconciliation report

Hi @FrancesWIE 

 

Welcome to the Community Forum. A sale can be deleted, even if it is completed, just means you will need to delete the payment first.

 

To do this: 

  1. Open the invoice and check if there is an amount under Amount paid 
  2. If there is a payment; then first Delete the customer payment 
  3. Then once the amount paid is showing as $0.00 you can Delete the invoice

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

MYOB Community Support

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