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December 2022
December 2022
Hi
At the moment I cannot export to excel. When selecting the feature no excel file appears.
This happened in September as well and M James was able to email me a fix.
But Mike I have tried the fix from last time and did not work this time.
Help please.
December 2022
December 2022
Hi @tom-mac,
Thanks for your post. So I can take a look into this for you, can you please retrieve the diagnostic log of the AccountRight file and attach it as a .TXT file to this thread.
Cheers,
Melisa
MYOB Community Support
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December 2022
December 2022
Hi Melisa
Here is the file.
December 2022
December 2022
Hi Melissa
Any luck with interpeting my log file.
Still cannot export to excel.
December 2022
December 2022
Hi @tom-mac,
Apologies for the delay in my response. Are you still experiencing this ?
Cheers,
Melisa
MYOB Community Support
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January 2023
January 2023
Hi Melissa - still cannot export.
January 2023
January 2023
Hi @tom-mac,
Are you running the file on a server or a local computer ? Can you please try uninstalling and reinstalling the program, does it work ?
Cheers,
Melisa
MYOB Community Support
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January 2023
January 2023
Hi Melissa
We use the Cloud version?
I have uninstalled on my PC but where do I find the link to reinstall?
January 2023 - last edited January 2023
January 2023 - last edited January 2023
Hi @tom-mac,
Edit, apologies are you using AccountRight or MYOB Business (Essentials) ?
Cheers,
Melisa
MYOB Community Support
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January 2023
January 2023
Using AccountRight
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by
KILIQUIDWASTE
September
26
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1087
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