Can't see the bill when entering

[LLSH]

When I create a bill from the in tray in MYOB Essentials I cant see it. It makes me download it to another location, which i have to open from there to view. I have tried different setings but it just won't view it when I am enetering.

[Earl_HD]

Hi @LLSH,

Thank you so much for your post and for the detailed information. I'm sorry to hear that you were having an issue when creating a bill. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. I would recommend visiting this help article that has detailed information about: Working with In tray

Please do let me know how you go on this.
Regards,
Earl