Duplicating paid invoice

[JohnE]

Hello, MYOB Community! I was duplicating a paid invoice (from last month) to save time in issuing the next invoice to the next client. But it's strange that the activity history of the new invoice says it is already paid with the date behind the issue date. I think the payment record was also copied from the past invoice. So, I created a new one from scratch again.

I wanted to delete the duplicated invoice, but it doesn't allow me since there is a payment record linked to it.

Any reply or help is appreciated. Thank you!

[Celia_B]

Hi @JohnE,

Thank you for your post and welcome to the Community Forum.

In this matter, you can delete the invoices from the invoice page, accessible from the Sales menu. However, if there is a payment against the invoice, you will need to delete the payment first before deleting the invoice. Once you delete the payment, it is removed from the invoice it was applied to, if the invoice is closed it will become an open invoice again. You can check out this Help Article: Deleting invoices.

If you require any further assistance, please feel free to post again. We are happy to assist. 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Kind Regards, 

Cel