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January 2023
January 2023
Hi
invoices not loading in split view. have tried firefox, Microsoft edge and chrome, all blank. I am having to open each individual invoice as a pdf and enter that way.
I saw from comments that some have had the same problem but cannot see any advise on how to fix it that I have not tried.
Pls help
January 2023
January 2023
Hi @jourlan
Thank you for your post. Essentials uses Google Chrome's built-in PDF viewer to display the purchase in the split system view. If you are not seeing anything on the left hand side then its possible due to the settings.
To check this:
You may need to log out for it to refresh the system. If it is turned on and you're still getting a blank page, can you reply with a screenshot so we can see how it looks on your end?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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