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Employee Card Error
Good morning I am about to do the payroll and with two employee cards, I am getting this error: Can someone please help ASAP?? MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 277 Kind regards Chimaine0Views0likes0CommentsPayslips not emailing and info missing
AccountRight Plus 2024.3.1.6 We have had this issue for awhile now ; Each week we do the payroll and select all the payslips to be emailed, usually around 50-55, and sometimes we only get 35 to actually send. We have tried from different computers and different logins. We have tried different methods of accessing them to send. But to no avail. The other issue is that some of the emails that actually do make it out, both payslips and invoices, are missing large chunks of information. It's like the "template" is in the pdf but the information is missing. We have had our IT people take a look and they are saying that the missing emails are not even making it to the email server. They have also asked for our SPF & DKIM details, are these the same for all MYOB users or unique to us? Thanks Belinda7Views0likes1CommentDeath of Employee
Unfortunatly, one of our employees died suddenly. He is owed a sizable amount of Annual Leave and LSL. I believe I cannot pay this out until after probate on his estate, is this correct? Also, are the payments made to his estate tax free? And also, I cannot terminate his employment without wiping all of his entitlements?? Any help on this would be most appreciated.6Views0likes1CommentSales invoices being duplicated
I have a problem with sales invoices. Having created one, I go into the Sales section and find there are 3 for the same client, with different invoice numbers, all dated different days and on days when the database hasn't been open. Eg. Sales dated 4 and 5 and 6th March for the one client, but with the database only opened on the 6th and only one being produced on the 6th March.Solved179Views0likes7Comments