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Bank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash46Views0likes6CommentsNew BAS lodgment AO
Not sure what everyone else thinks of the new BAS's however I have 2 requests - - could we add a declaration for the Tax/BAS agent to also sign off - say just under the client declaration - when lodged could we have confirmation of this actually printed on the BAS - say top right corner of 1st or 2nd page Thanks David G1View0likes0CommentsNew BAS lodgement
Not sure what everyone else thinks of the new BAS's however I have 2 requests - - could we add a declaration for the Tax/BAS agent to also sign off - say just under the client declaration - when lodged could we have confirmation of this actually printed on the BAS - say top right corner of 1st or 2nd page Thanks David G13Views0likes4CommentsPayslips not sending to yahoo email addresses
I ran payroll as normal on Monday and sent the payslips out via email like I normally do. Yesterday I received emails from Microsoft Outlook for each of our employees who use an email address ending in yahoo.co.nz or yahoo.com, advising that each email was undeliverable. I did nothing different to normal. These employees have been with us for months/years and I've not had this problem with them before. What has changed to cause this, and how do I fix this? I went to attach the diagnostic information contained in the email from Microsoft Outlook, however it contains employee email addresses that I didn't want to put on here. I use MYOB Payroll 2023.1.Solved196Views0likes2CommentsPaying Annual Leave after Parental Leave
Hi I am using MYOB Payroll 2024.1 - for NZ Payroll. I have an employee who took 12 months of parental leave, and six months after returning to work she wishes to take some annual leave, of which was accrued and became annual leave whilst she was on parental leave. For clarity when she went on parental leave she had no annual leave owing to her, and some accrued (which turned into annual leave owing on her anniversary date whilst she was on parental leave). I understand that any annual leave accrued whilst on parental leave gets paid out using the AWE for the 12 months immediately before the annual leave is taken. I have tried using this support note (https://enterprise-support.myob.com/suppr/setting-up-an-employee-on-parental-leave-and-payin#expand-2Payingannualleaveupontheirreturn) to process the annual leave in the above mentioned situation. I am able to follow the instructions right up to selecting the option to "Use Average Weekly Pay". I am able to select this, however when I do so this still calculates Average Weekly Pay based on the past 4 weeks, rather than the past 52 weeks as required by NZ legislation in this situation. How do I override the 4 weeks so that it calculates the Average Weekly Pay over 52 weeks? I apologize if this has been asked on another post, I tried searching for relevant posts, but the only one I found was from 2-3 years ago and whilst it didn't appear to have a complete solution the replies have been closed. Thanks in advance, Gemma2Views0likes0Comments