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MYOB Essentials

Save invoices before automatically logging off

Experienced Cover User

42Posts

30Kudos

0Solutions

42 Posts
Experienced Cover User
Australia

If I'm in the middle of writing up a lengthy invoice, and get called away from the computer for whatever reason, often when I return to the invoice I find that I've been automatically logged out of MYOB due to a time out, and when I log back on, all of my work has gone.

 

Is there a way that the unsaved invoice I'm working on could be automatically saved before I'm logged out?

Current Status: Open
Last Changed: December 2014

Thanks for your great suggestion. Anyone else who would like to see transactions in progress saved on timeout, please cast your vote here.

7 Comments
2 Posts
User

Same happens to us...

 

Would be great to find a solution that does not involves creating the invoice on excel and copying and pasting...

MYOB Moderator
3,488 Posts
MYOB Moderator

Thanks for your great suggestion. Anyone else who would like to see transactions in progress saved on timeout, please cast your vote here.

1 Post
User

Yes, we definitely need this function.  I spent half an hour putting together an invoice with 8 days worth of comments and details last night.  I then saved it so I could complete it this morning but there is no sign of any reference to the invoice at all.

If there is a "Save" button there on the screen what does it do if it doesn't save your work?

Really frustrating and seems to be such a basic omission.

 

MYOB Moderator
37,090 Posts
MYOB Moderator

Hi @PCeasy

 

Thank you for your sharing your feedback in regards to this idea

Along with commenting for an idea on the MYOB Essentials Idea Exchange you can show your support by voting. To vote for an idea select the + VOTE button to the left of the idea's name.

Trusted Cover User
282 Posts
Trusted Cover User

have had this too..very Smiley Frustrated


@BecM wrote:

If I'm in the middle of writing up a lengthy invoice, and get called away from the computer for whatever reason, often when I return to the invoice I find that I've been automatically logged out of MYOB due to a time out, and when I log back on, all of my work has gone.

 

Is there a way that the unsaved invoice I'm working on could be automatically saved before I'm logged out?


 

1 Post
Cover User
It would be great to have an auto save function when creating invoices in MYOB. It’s very frustrating when it crashes in the middle of doing up a long invoice and you’ve lost all your work.

Also, if you want to save periodically currently it takes you out of your invoice and then you have to click into it again to continue.
Experienced Cover User
19 Posts
Experienced Cover User

Especially when you cannot rely on the program to keep running long enough to complete an invoice !!