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Duplicate invoice numbers

tim_ecofarm
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Duplicate invoice numbers

We have our Ecoomerce site linked to our Essentials so when an online purchase is made it automatically posts into Essentials

 

How does one mangage invoice numbers so there is no duplicates, with invoices coming into MYOB from external and with Essentials just takign the next number form what ever was last... be it Quote or invoice it really doens't work... This is very poor design with no thought of practical applicaition... 

 

Does anyone have a solution ?

1 REPLY 1
ChrisMYOB
MYOB Moderator
1,133 Posts
MYOB Moderator
MYOB Moderator

1,133Posts

77Kudos

131Solutions

Re: Duplicate invoice numbers

Hello @tim_ecofarm 

 

Thank you for your question.

 

MYOB Business/Essentials each time an invoice or purchase is created it uses the next number in the auto-numbering sequence. As such, you will need to manually change the invoice number if you are using different sequences.  When using a 3rd party software such as Ecomerce, we can't guarantee that the software won't act as intended, it would be best to speak to the 3rd party to see if their software is causing this to happen. 

Please let me know if you need further help.

Kind regards,
Chris

MYOB Community Support

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