Invoice didn't save

yobers
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Invoice didn't save

I just created a lengthy and compicated invoice. After clicking the 'save' button it came up with a message saying 'Invoice has been saved'. So I navigated back to the main invoices page only to find that it hadn't been saved. Great. Now I will be concerned everytime I save an invoice as to whether it actually has or not. Why did this happen??

2 REPLIES 2
yobers
4 Posts
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Re: Invoice didn't save

I have since saved more invoices and none of them are showing up in the invoice list. I tried using a different browser but that hasn't helped either.

Yanike_S
MYOB Moderator
1,070 Posts
MYOB Moderator
MYOB Moderator

1,070Posts

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Re: Invoice didn't save

Hi @yobers 

 

Thanks for your post.

 

When an invoice is saved, it should appear on the invoices list. Have you made sure to reset all filters and have a wide date range? Such as my example below:

 

Screenshot 2021-09-16 093517.jpg

 

If this is not the case for you, could you send me a screenshot of an invoice you are trying to save and is not appearing on the invoice list?

 

Let me know how you get on!

Kind regards,
Yanike

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