Forum Discussion

thekenyan's avatar
thekenyan
Partner
4 years ago

Revising BAS in MYOB Practice Online

Who was the genius at MYOB that removed the ability to revise BAS's in MYOB practice online? Could someone please explain how we now go about revising a BAS that was originally created and lodged us...
thekenyan's avatar
thekenyan
Partner

Thanks Sandy_C , I appreciate the response.

 

We've been early adopters to online BAS/portal and it's been fantastic from day 1, sadly it seems the more 'upgrades' done to it the less user friendly it becomes.

 

I note your solution, and thanks for providing it, but seems a pretty backward step from the whole idea of the online BAS.  Just strange that an upgrade removes something you've acknowledged is important and we have to wait for a future release to see it again.

 

Anyway, can't do anything about it for now, at least it's on the radar I guess.

 

Thanks again for taking the time to respond to my rant.

Sandy_C's avatar
Sandy_C
MYOB Staff
4 years ago

Hi thekenyan 

 

Not at all! You're welcome and thank you for your response.

 

I understand where you're coming from. It would be better to have everything under the one system, instead of 2 different places.

Improvements and updates are being worked on by our product development team, so please keep an eye out on those in the near future.

 

Regards,

 

Sandy
Client Support Representative

  • DebS_5's avatar
    DebS_5
    Experienced User
    4 years ago

    Hi Sandy

     

    I know it is a stock standard answer that the development team is working on it, but it seems to go 1 step forward and 5 backwards.  I so wish that the development/technicals guys that have gone across to/with Xero were still with MYOB or have your guys into better training.   Data entry is not fluid and constant delays in processing, it takes an age to get through to Technical Support and then you only receive front line support-the things I already know, not the problem/s I am telephoning about.   Having said that, it is one of the great things about MYOB is that we still have phone support. From my Client's feedback-they all want Xero, I just know MYOB is being left behind. I sincerely hope to go back to the once again glowing reports I gave MYOB for the period 2000 to 2010, from 2011 an absolute NO!  How is that when MYOB had the absolute Market from the early years and lost it so quickly!

  • walsh_sean's avatar
    walsh_sean
    Contributing Cover User
    4 years ago

    Hi Sandy, 

     

    As you advised the revision is not currently availabe on the MYOB Practice, should MYOB to put a link to advise you suggested on the BAS page, so people like me doens't need to spend too much time to figure out where to find revision and finally to search and find result here.  Revison is a basic function, if can't do this then better to let us know in an easy way.

     

    I know not your problem, but my suggestion

     

    thanks.

    • Sandy_C's avatar
      Sandy_C
      MYOB Staff
      4 years ago

      Hi walsh_sean 

       

      Thank you for your suggestion.
      I can certainly forward your comment to our knowledge base writers to see if this can be added in to help pages.

       

      Regards,

      Sandy

    • Sandy_C's avatar
      Sandy_C
      MYOB Staff
      4 years ago

      Hi walsh_sean 

       

      There's good news! 

      The help article has now been updated to include information about revised activity statement: Activity statement FAQs 

       

       

      Thank you for your understanding and patience in this matter.

       

      Regards,

      Sandy

       

       

      • walsh_sean's avatar
        walsh_sean
        Contributing Cover User
        4 years ago

        Thanks Sandy, that's great.