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JojoA1's avatar
JojoA1
Experienced User
2 years ago
Solved

Pre purchase questions for AccountRight Premier purchase

Hi,

 

My boss has given me a list of questions before we purchase the AccountRight Premier online multi currency package.

I know the answer for some but would like a professional/expert answer so that I can present it to him.

 

1: Is there an option to purchase the software outright ie. not a monthly subscription?

 

2: If we go with the subscription model (cloud based) how are we able to take physical backups at our end?

 

3: If we decided to cancel the subscription, or move to another software package, how could we access all the historical data?

 

4: Are we able to send the files from MYOB to our accountants? Is it the back up file that we would send?

 

5: When using the term Cloud, where is MYOB's central server located?

 

6: Can we use the program offline for example if the internet goes down?

 

Thank you and sorry if these questions have been asked before as I have just signed up to the MYOB Community today.

 

Jo

  • Hi JojoA1 

     

    I will try an answer all your questions

     

    1. I believe you can pay a one off fee for MYOB only if you intend to have your file stored locally (and not in the cloud) - really monthly subs are the easiest and simplist. You sort of get use to it.

     

    2. If your file is clod based - you have to back up manually - it is a standard part of the File Dropdown - Backup file and depending on sie and time of day is a relatively simple procedure - and is backed up to a local computer location - once it is done once - MYOB remembers the location and backup is simple. 

    I have been an MYOB user and CC for 25 years plus - this is generally simple, efficient and works - it isn't fool proof but if you do regular backups (and regularly test a restore locally to check it - it is excellent)

     

    3. Unlike XERO - MYOB has a file that is yours - your backup can be restored locally to a workable .myox MYOB file from which you can extract all your data.

     

    4. You do not need to send your cloud based file to the accountant - you invite them to use the online version and can lock it down to give them only the access they need - this is a very good feature. If you intend to run your file locally - which is a very workable alternative - unless that file resides on a Terminal Server server then yes you will need to send your backed file to your accountant.

     

    5. MYOB's Cloud is a secure Australian territory based servers - probably not in one place (which is what people think) - the cloud entity will be probably built across numerous geo-locations to ensure that if any 1 centre goes down online provisioning continues unhindered - unlike a geo - single server location - i.e. it is a dispersed cloud system with many nodes 

     

    6. No that feature was deprecated by Microsoft - you can of course (if you can get to your file in the cloud) take it offline with a copy (backup) run this locally then restore the online version. Not something I recommend for a general user as it is much simpler to tether your laptop to your mobile from anywhere - and continue using MYOB - i.e the internet is generally available everywhere through many means.

     

    Hope this helps.

     

    The Doc

6 Replies

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  • JojoA1's avatar
    JojoA1
    Experienced User

    Hi,

     

    My boss has given me a list of questions before we purchase the AccountRight Premier online multi currency package.

    I know the answer for some but would like a professional/expert answer so that I can present it to him.

     

    1: Is there an option to purchase the software outright ie. not a monthly subscription?

     

    2: If we go with the subscription model (cloud based) how are we able to take physical backups at our end?

     

    3: If we decided to cancel the subscription, or move to another software package, how could we access all the historical data?

     

    4: Are we able to send the files from MYOB to our accountants? Is it the back up file that we would send?

     

    5: When using the term Cloud, where is MYOB's central server located?

     

    6: Can we use the program offline for example if the internet goes down?

     

    Thank you and sorry if these questions have been asked before as I have just signed up to the MYOB Community today.

     

    Jo

    • The_Doc's avatar
      The_Doc
      Ultimate Partner

      Hi JojoA1 

       

      I will try an answer all your questions

       

      1. I believe you can pay a one off fee for MYOB only if you intend to have your file stored locally (and not in the cloud) - really monthly subs are the easiest and simplist. You sort of get use to it.

       

      2. If your file is clod based - you have to back up manually - it is a standard part of the File Dropdown - Backup file and depending on sie and time of day is a relatively simple procedure - and is backed up to a local computer location - once it is done once - MYOB remembers the location and backup is simple. 

      I have been an MYOB user and CC for 25 years plus - this is generally simple, efficient and works - it isn't fool proof but if you do regular backups (and regularly test a restore locally to check it - it is excellent)

       

      3. Unlike XERO - MYOB has a file that is yours - your backup can be restored locally to a workable .myox MYOB file from which you can extract all your data.

       

      4. You do not need to send your cloud based file to the accountant - you invite them to use the online version and can lock it down to give them only the access they need - this is a very good feature. If you intend to run your file locally - which is a very workable alternative - unless that file resides on a Terminal Server server then yes you will need to send your backed file to your accountant.

       

      5. MYOB's Cloud is a secure Australian territory based servers - probably not in one place (which is what people think) - the cloud entity will be probably built across numerous geo-locations to ensure that if any 1 centre goes down online provisioning continues unhindered - unlike a geo - single server location - i.e. it is a dispersed cloud system with many nodes 

       

      6. No that feature was deprecated by Microsoft - you can of course (if you can get to your file in the cloud) take it offline with a copy (backup) run this locally then restore the online version. Not something I recommend for a general user as it is much simpler to tether your laptop to your mobile from anywhere - and continue using MYOB - i.e the internet is generally available everywhere through many means.

       

      Hope this helps.

       

      The Doc

      • JojoA1's avatar
        JojoA1
        Experienced User

        Thank you so much!!!

         

        I called MYOB and I must say that you have answered all the questions in a way that I can understand and present to me boss.

        MYOB did say I could work offline and then select Sync the Account to online copy, but reading your answer am I correct in thinking that I could prehaps run into some trouble doing that (also as we are getting this package specifically for the multi currency option) and just hotspot instead?