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OscarH's avatar
OscarH
Cover User
6 years ago
Solved

Payday Filing - files not received by IRD?

I have sent 9 Payday files since 3/3/19 and four of them are showing as submitted the other five are showing as submission received.  The ones not saying received are 31/3, 14/4, 21/4 and 28/4 - so dp these need to be resubmitted and if so how do I do that?

  • jenniek's avatar
    jenniek
    6 years ago

    Hi OscarH 

    This just means that IRD hasn't processed them fully yet - and with their close down they are likely to be behind now. They will show eventually as received.

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  • jenniek's avatar
    jenniek
    Ultimate Partner
    6 years ago

    Hi OscarH 

    This just means that IRD hasn't processed them fully yet - and with their close down they are likely to be behind now. They will show eventually as received.

    • OscarH's avatar
      OscarH
      Cover User
      6 years ago

      Thanks Jennie, it's very strange as one on the middle has been processed....but that's the IRD for you!!

      • jenniek's avatar
        jenniek
        Ultimate Partner
        6 years ago

        Hi OscarH 

        Haha - I suspect they are all on a steep learning curve in there - I have seen the same in some of our client files last week - but all came through eventually