Accessing AccountEdge data

[iWarwick]

As it is no longer being supported, I am migrating from AccountEdge to MYOB Essentials.

If I need to access data in AccountEdge, however, will I still be able to use AccountEdge even if I am no longer paying the subscription for it?

[Steven_M · Accepted solution]

Hi @iWarwick 

You certainly would be able to access the AccountEdge company file if you do move to MYOB Essentials/arrange the cancellation of the AccountEdge subscription. However, it should be mentioned, that if you are needing to open that AccountEdge company file it would need to be on a non-Catalina based OS X. Reason being AccountEdge will not be receiving a Catalina OS upgrade.

Apart from the environment factor, there will be nothing preventing you from accessing those files if the subscription was to cease.

[iWarwick]

Thanks.

Yes, I've understood the point about Catalina.

[iWarwick]

As a follow up - how do I actually cancel my AccountEdge subscription?

[Steven_M]

Hi @iWarwick 

Request for cancellation of an AccountEdge subscription can be organised through your my.MYOB account by selecting My Products>>My Products before choosing the required subscription and then Request cancellation.

[iWarwick]

Thank you!