Partner Zone

Investigating an issue with AccountRight & MYOB Business.

selvaganapathy
69 Posts
Former Staff
Former Staff

69Posts

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Update: 06/07/2023 - 6.30 PM AEST

This issue is now resolved

Hello all, 
 
Our team is currently investigating an issue with AccountRight & MYOB Business.
 
Customers trying to view the Reports & Journals under the Client Accounting tab may observe "error retrieving company file: Connection to the API has timed out."

When attempting to go to client accounting for AccountRight or Business configured ledgers, you may receive an error communicating with the endpoint or an error Connection to the API has timed out. we are working to have this fixed and appreciate your patience as we do.
 
We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.
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