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February 2019 - last edited February 2019 by Haydes
We’ve been made aware of some of our clients falling prey to a scam, that involves companies impersonating MYOB Technical Support.
Client often arrive at these sites through a Google search, and contact them. Once in contact with representatives of these sites, clients are asked to give team viewer access of their workstations to these representatives and later asked to pay a fee for support.
To ensure you are in fact on our genuine website, just double check which website domain you are on as on your web browsers address bar as shown below:
We recommend Clients to visit https://www.myob.com and navigate from within the portal to get additional information about our products, services and support. Our Technical Support number can be found on: https://myob.com/contactus
For all your support needs, we encourage you to use this Forum or our extensive online Help articles. We have a dedicated team of MYOB Support Specialists (MYOB Moderators), and some very generous community members who are always happy to assist with your queries.
Here are some examples of fake sites:
Appears you own telephone support is impersonating support staff also.