New Zealand Payroll - End of Payroll Year - FAQs
Hi everyone, With the end of the financial year here, it’s time to make sure your copy of MYOB Payroll is up-to-date and that your end of year goes smoothly. Here are the answers to some frequently asked questions about MYOB Payroll. Please note: that this information relates to the program MYOB (Desktop) Payroll, used for calculating Payroll in New Zealand. The MYOB Payroll installation has become unresponsive. What do I do? The MYOB Payroll install process is a two-step process. First it extracts the installer, then brings up the install shield Wizard. This can take a while to complete. Aprogress bar will appear and stop at 100%. It may remain on the screen for up to 5 minutes. After the progress bar disappears, it will appear your computer is doing nothing, but it is infact generating the installation. This can sometimes take 10+ minutes, andyou'll see nothing new on the screen during this process. Despite appearances, the installation is continuing in the background. You can find more detail on thishere. How do I make sure that I’ve got the latest version of MYOB Payroll installed? With MYOB Payroll open, you can check the version number by holding down CTRL and pressing R. The current version is 2018.1.995. Why am I getting this message? This message means that you are trying to process a pay after 1/4/2018 andhaven't updated to Payroll 2018.1 If youdon't install the 2018.1 update, you risk having PAYE calculate incorrectly. If you have a current business support subscription you can download MYOB Payroll from yourmy.MYOB account. You can find out more about thishere. After installing the update, I am encountering a C0000094 error. What should I do? This particular message is caused by missing or corrupt fonts on the computer. Our Help Article: Reports or pay slips not printing correctly/C0000094 errorwould be able to assist with that message. What reports should I run and what processes should I follow at the end of the financial year? The following Help article has more information on all yourEnd of financial year tasks. Should you have any further queries regarding this information, please feel free to post on this forum. We're always happy to assist.Payroll Activity Summary vs Payroll Register Summary report
Hi Everyone As it is the end of the payroll year we thought we do an overview of two key payroll reports that are great to use at the end of the payroll year. These can be used to ensure that you have the correct values ahead of preparing your payment summaries. If you go to Reports>>Payroll>>Employees you have two reports; Activity Summary and Register Summary. Both reports do appear identical but are drawing their information from two different locations. The Payroll Activity Summary report is looking at the actual Payroll transactions recorded in payroll, whereas the Payroll Register Summary report looks at the employee’s card – in particular, the Payroll History section of the Payroll Details tab. Ideally, both of these particular reports will match as the payroll transactions recorded will match up with the employee’s card. What if the Payroll Activity Summary and Register Summary reports don’t match? If these particular reports don’t match it is likely that the card history has been updated manually. To get them to match do follow the below instructions: Run the Activity Summary and Register summary on a per month basis, to narrow down the month(s) that the reports don’t match Once the month(s) have been determined where it doesn't balance, check the payroll transactions in those months to ensure that they have been recorded correctly When that has been checked navigate to the pay history section of the employee's card -Card File>>Cards Lists>>Employees>Select the relevant employee's card>>Payroll Details tab>>>Pay History (left-hand side) Select to Show pay historyfor that particular and overtype that value to be same as the payroll transaction recorded Rerun the relevant reports to ensure that they do match. Once you Activity Summary and Register Summary reports do match, you are in a great position to prepare your payment summaries.
