Kristelle
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Loan Repayment Recording that uses 3 accounts
We have a loan that we repay that I want to keep track of in MYOB. I have set it up as a liability (credit card - so that I can keep track of it). I know how you should normally record the transaction, as a spend money, to use the expense account, etc, but because of the repayment for this loan going between 3 accounts & wanting to track each of those accounts, I can't seem to work out an entry to make it go to the expense account. Currently, the entries I do are: The money leaves our main bank account & goes to a loan operating account with a different bank. I just use a transfer money entry for this. Then the money goes from the loan operating account to the actual loan. When I do a spend money entry for this, it uses the loan operating account as the 'pay from' account & the loan as the account number. Is there a better way to record the entries to have it show in the expense account, or is there a journal entry that can be done? If I use the expense account straight up in spend money, then I can't either track that it's gone to the loan. If I use a receive money entry for the loan, I can't track the account the money came from. The interest that accrues on the loan can be entered as a journal entry & thus use the correct expense account, as it just 'touches' the loan. With our repayments, they're going between 3 accounts that I'd like to be able to keep track of. I hope this makes sense. Any ideas?Solved1.4KViews0likes2CommentsRe: STP Reporting finalisation after changing products
So, I am still trying to get this sorted. The ATO told me that MYOB can get rid of the old figures. MYOB told me to not finalise the previous version for STP, then push through an update event & then re register my current version payroll with the BMS ID from the previous one (which it already was) & push through an update event. I then have to wait 72hrs before checking with the ATO whether that has worked. No, it hasn't, they're still seeing both figures at their end. Any ideas, how I can get rid of the previous versions STP figures from showing at the ATO. They're included in the current versions figures, so everyone looks like they got paid more than they did! I had to do a deferral already because I've missed the 14th that this is supposed to be finalised for the employees. Stupid thing is, I have another business the same thing has happened. I changed versions & both figures are showing to the ATO. Lucky that I'm the sole employee for that one! I can wait.844Views0likes0CommentsSTP Reporting finalisation after changing products
I changed from AccountRight to Business just into the new financial year & have noticed now that I have done the STP End of Payroll Year finalisation (in Business) & logging into myGov, that there are 2 figures pulled across from our employer in the pre-fill (the initial amount reported in AccountRight) & the year to date amount (which is correct) from Business. The changeover was done by MYOB on their end, to bring all the data across correctly, so that I could continue payruns, ect in Business with the current year to date figures. In checking with the ATO, they have a gross amount that totals both the previous figures (from AccountRight) & the current one (from Business) . The STP report from Business has the correct year to date amount, but then add the extra amount from the AccountRight reporting, that will actually give them more than they were paid. The ATO told me I'll have to undo the finalisation & push through a zero pay run to reduce the figures. Will I need to do that on the AccountRight version, so that those figures going through to the ATO disappear? I'm not sure how to do that & am worried that it will mess with the year to dates. Why did the first lot of STP reporting still show up from AccountRight, when the year to date payrun figures were brought across to Business, to be able to continue doing payruns?1KViews0likes2CommentsRe: Payment is required immediately - Email - Scam???
Hi Samara I am just wanting to know if there have been noted any scam emails being sent to MYOB customers? Would MYOB send an email like that? That should be a fairly easy thing to know up front. There is no 'identifying' details such as a Client ID or anything in the message. Not even the subscription type or balance of what is supposedly owing, ect (see content of original message, showing the email). That's what makes me think it's a scam. I haven't had issues logging in & using MYOB & as I said, we pay by direct debit & I know the payment has already come out, so it's not a case of wrong account details & there was no payment due when I received the email, so assuming it's a scam. I guess, what I'm getting at, is if it is a scam, you might want to let customers know this is happening & how you would actually contact them if there was such an issue. Regards, Kristelle1.1KViews0likes1CommentRe: Payment is required immediately - Email - Scam???
I never intended this thread to be used like this, but in all honesty Zappy, I too had to recently deal with MYOB over the course of a 3 week period, ringing them, as they never contacted me back like they said they would & I too spent between 1 - 2&1/2hours on hold waiting each time, to be spoken too, transferred to another department because who answered wasn't able to help, on hold again for another 1/2-3/4hr, then twice got cut off, so had to go through the whole process again. So it does happen. I'm not the only person who uses MYOB that I have spoken to that this happens too. It is unfortunately a common thing. It's great you haven't had that issue when contacting them, but don't dismiss that it happens, just because you haven't experienced it. Have a great day943Views0likes1CommentPayment is required immediately - Email - Scam???
I received this email, wanting to check if a scam, as we have direct debit set up, so wouldn't think this was relevant. Payment is required immediately Dear (my name), Payment of your subscription was unsuccessful. As a result your account will be suspended. This means you are restricted from making any changes and no longer have access to updates or technical support. Kindly arrange payment today or, if you cannot make full payment at this time, please contact us to discuss your payment options. Details on how to update your payment details from within your product can be found here, or you can click on the links below. Please pay the outstanding amount immediately MYOB reserves the right to list your payment default with a credit agency and this could have an adverse effect on your credit rating. Prefer to discuss your payment options over the phone? If you are having trouble making payment or would prefer to arrange payment over the phone, please call us on 1300 646 975 (Monday to Friday 9am – 5pm AEST). Agreement Number Product Client ID Account Name No rows found Please allow a couple of days for your subscription to be reactivated upon full payment of your overdue account. If you have recently made payment, please ignore this message. Kind regards, MYOB myob.com | Contact | Privacy Policy | View Online You have received this email as a valued MYOB client. We will continue to send you product upgrade and update information, transactional notices and important legislative changes, regardless of your email preferences. © 2022 MYOB Australia Pty Ltd Level 3, 168 Cremorne Street, Cremorne VIC 3121, AU. All rights reserved.2.1KViews1like17CommentsRe: Account automatically goes to electronic payment
Hi Lisa I have had a look at the chart of accounts & I don't even have an electronic clearing account. I ended up just putting it to an old undeposited funds account that is not used anymore, just to not have it linked to my main account. That seems to have sorted it out for me to do the payments as per normal. Thanks883Views0likes0CommentsRe: Account automatically goes to electronic payment
So, do I have to set an account for electronic payments? I don't use electronic payments & I don't want to link an account to it, if it's going to do the same thing & not let me pay directly from the account when I need to.779Views0likes2CommentsAccount automatically goes to electronic payment
All of a sudden, in MYOB Business Pro, when I try to make a payment to a supplier, it is selecting a different account as my default account for payment (one that has never been used) & if I try & use the one I want to, it ticks it as an electronic payment. I don't even have electronic payments set up. When I untick it, it changes the account to the one I don't want. What is happening, how do I rectify it, please? P.S. I don't even have an electronic clearing account set up in MYOB, so I'm not sure where they're going to!Solved828Views0likes4CommentsRe: Pay run reference number
I am the same. In AccountRight Live, you could allocate a reference number to each employees payrun, but I can't see where I can do this in Business Pro, which is annoying, because I don't want the automatic number allocated, we use that for something else. Is there somewhere you can put your own reference number in payroll for the individual pays?520Views3likes0Comments