ContributionsMost RecentMost LikesSolutionsRe: C0000005 Fatal Error Hi Steven His ESCT was "Calculated". Changing it to an actual rate fixed it. Thanks Cheers Jacqui Re: C0000005 Fatal Error Thanks Jennie, we'll try that. Re: C0000005 Fatal Error Hi Stephen Reinstalling the fonts was the first thing I tried, but that did not resolve the issue. I also tried creating a new employee copying the details from the problematic one, but still got the error. So there must be something about that employee? Cheers Jacqui C0000005 Fatal Error Hi One of my clients is getting a Fatal Error when try to enter a pay for one employee only. They can enter pays for all other employees, but when they enter it for this one employee, they get the following error (image attached). Thanks Jacqui Margerison SolvedRe: Prompts to email when recording a Bill Perfect, thanks Steven. I didn't realise that preference was user based. Cheers Jacqui Prompts to email when recording a Bill Hi A user at one our of client sites always gets the dialog box to send an email when entering Purchases/Bills. The Bill Delivery status is "To be printed". This only happens to the one person and has been going on for a while, across a number of versions. They are now on 2019.4 Any ideas? Cheers Jacqui Solved