Forum Discussion

Jacqui_M's avatar
Jacqui_M
Trusted User
6 years ago
Solved

Prompts to email when recording a Bill

Hi

 

A user at one our of client sites always gets the dialog box to send an email when entering Purchases/Bills.  The Bill Delivery status is "To be printed".   This only happens to the one person and has been going on for a while, across a number of versions.  They are now on 2019.4

 

Any ideas?

 

Cheers

Jacqui

 

 

  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Jacqui_M 

     

    Sounds like that user has Setup>>Purchases>>Automatically Email Purchases when they are recorded enabled. If that option is disabled then it shouldn't prompt them to email that purchase. It should be noted that its a user based preference so one user can have it enabled and another disabled. 

2 Replies

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  • Jacqui_M's avatar
    Jacqui_M
    Trusted User
    6 years ago

    Perfect, thanks Steven.  I didn't realise that preference was user based.

     

    Cheers

    Jacqui

  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago

    Hi Jacqui_M 

     

    Sounds like that user has Setup>>Purchases>>Automatically Email Purchases when they are recorded enabled. If that option is disabled then it shouldn't prompt them to email that purchase. It should be noted that its a user based preference so one user can have it enabled and another disabled. 

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