New tax table not reflecting in pay
Hi Team, We have processed payroll from 1st July to 15th July but seems like it paid the same rate as last year. I did check the tax table revision date is showing 01/07/2024 but looks like it doesn't reflect in payroll. Can this be fixed ASAP?3Views0likes0CommentsEmployee Self Onboarding: Permanently disable preference
We use a different system for employee onboarding so all v2022.7 has done is to add yet another unnecessary mouse click to my processes. Please allow us to turn this off if we will never use this feature. If the MYOB solution becomes more customisable then we may look at it in the future but our onboarding process needs a lot more information than what this requests so if we use it, we would need to send multiple requests to the new employee which looks unprofessional. Also, we use custom fields for the emergency contact information so having that default to the notes section means we would need to cut and paste the answers anyway. Might as well cut and paste from elsewhere. "Provide an option to turn off employee self-onboarding prompt when creating a new employee card"740Views6likes12CommentsCan't record first pay run for FY2024-25!!
Just wondering if anyone can please help us as a matter of urgency? Our staff are paid weekly on Mondays and we have not been able to 'record' and prepare payments for our staff pays today (MYOB desktop version). Upon preparing the payroll and attempting to record the pay run, the system 'processes' for about a minute before bypassing the STP declaration page to go to the 'prepare payments' page in which all of the pay values are $nil and we have to start preparing the pay run all over again (as nothing is saving either despite having done so along the way). We have also attempted to process the pay run via the cloud (MYOB online) several times this afternoon and evening and whilst this advances to the STP declaration page, upon trying to submit the STP report to the ATO, we are presented with an error message "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID xxx" and we can't progress the pay run or obtain pay slips for staff. Can someone please help us ASAP? I have attempted to log a support request with MYOB directly but am not getting any response. Has anyone else encountered this issue today and been able to resolve it? Thanks in advance for your feedback/assistance.54Views0likes2CommentsReport: Employee Employment Details - Multiple employees on a page
Is it possible to make it an option to print the'Employee Employment Details' Report not all on seperate pages? If you only want a report with say employee's names and their annual salaries there is no option to not have this on seperate pages. Listing this information one after an other on a few pages would be much better than having lots of pages without much on them. I can't export this report to Excel for some reason (the option is faded out). Is this a MYOB issue? Thanks:smileyfrustrated: "Ability to print 'Employee Employment Details Report' on same page"12KViews47likes17CommentsUpdating employee's cards
MYOB Could we please get payroll fixed so that when you edit the employee's card and change their pay rate, you are asked if you want their Standard pay updated BEFORE it makes any changes? For example, when you have casual employees that do not have a Standard Pay you have to remember to reduce their standard pay back to $0 every time you update their record. I just had this happen again yesterday for a client who nearly paid the wrong amount to a number of casual employees who had received a pay rate review. Or, maybe allow the employee to have a weekly pay period of 0 hours! Thanks.26Views2likes1CommentMYOB Business Payroll - ability to allocate to jobs
MYOB Business Pro has a Payroll function but there is currently no ability to allocate the earnings to a job which is something that is a common requirements from businesses and organisations. Please consider adding this capability just as you already have for any other transactions entered, such as spending money, purchases etc.31Views1like3CommentsPayroll Finalisation not match with Payroll Registry
My client has done all pay runs correctly, with all pay items correctly assigned a category. However when I compare the gross amount from the payroll registry and the EOFY finalisation report, the gross amount is different. I have helped them to run an update event, however the figures on the EOFY finalisation tab are still not changed. All STP report status are accepted. Please advise what else can we do now.49Views0likes3CommentsPayroll: Ability to remove categories used on timesheets
We use timesheets and then process the payroll from there. It would be most useful to be able to deselect a wage category from individuals when the category is no longer used. This is not possible - the message that appears states:- This wage category is used on timesheets for this employee and cannot be deselected. Even if the category is in previous payroll years it is still not able to be deselected. Your consideration in fixing this would be appreciated. Thanks Judy "Remove payroll categories that have been used on timesheets"30KViews163likes62Comments