Marc-H
Experienced Cover User
Joined 10 years ago
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2FA deleting working in progress
On many occasions now, the 2FA requirement kicks in randomly and wants an authorisation code. Trouble is that you lose whatever work you may be in the middle of. On 1 occasion it reverted back with the current partially completed invoice still intact (which I believe would be how its meant to work) All other occasions the work is lost - please look into itInvoice format / new look community page
In my humble opinion, ever since the new look community page has come about there appears to be minimal official responses, solutions or replies to people's gripes Usually you could expect some sort of generic response or acknowledgment that somebody is paying attention. Now people's posts are getting lost in the clutter OR others specifically have to go and look in depth for that specific type of gripe. Only the simple issues seem to get official attention. Why have the invoice buttons been shifted ? Why do I have third party advertising in my invoices (invoice funding) ? Why do you waste time dumb little tweaks that apparently improve our experience - when you cant even get the basics right. Why don't you seem to listen to feedback anymore ? Who comes up with these ideas ? It cannot be actual users requesting this stuff.Invoice Funding / unsolicited third party advertising
Day 5 since original complaint via this forum. Day 2 since email to customer resolution specialist Crickets from everybody. I DON'T WANT INVOICE FUNDING ADVERTS AND BUTTONS AND BANNERS. Yes I am yelling. If you're going to have adverts embedded - Where can I get the "free version of MYOB ? Or better yet - where can I buy the adult version of MYOB that doesn't have adverts and just does what its meant to do ?Re: invoice layout
I agree. It beggars belief that MYOB continue to totally ignore feedback and constructive criticism. IF I WANTED INVOICE FUNDING I WOULD GO AND SEEK IT. NOT ONLY IS THE "BUTN" BANNER BACK YOU HAVE GONE AND ADDED AN INVOICE FUNDING BUTTON BACK WE WENT THRU THIS **bleep** LAST UPDATE - PEOPLE DON'T WANT THIS GARBAGE IN THEIR FACE EVERY INVOICE.