Wynn
Experienced Cover User
Joined 10 years ago
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Re: AccountRight Bank Feeds - In the Spend Money menu could there be an option to use a Recurrent Transaction ? - Status changed to: ON HOLD
Low engagement is a poor excuse for not adding a requested feature IMHO. I feel this way because many people are too busy to engage with MYOB - they're just flat out doing entries and paying bills and don't have time to engage with helping myob update the software. It's only when the frustration levels are high enough that we engage. Really, we're just too busy to constantly check what other people have suggested. I think suggestions should be taken more seriously.11Views0likes0CommentsRe: AccountRight Bank Feeds - In the Spend Money menu could there be an option to use a Recurrent Transaction ?
I also agree with this adding this option in the Bank Feed. It would be great to be able to use the "RECURRING TRANSACTIONS" in the bank feed to add transactions. My other suggestion is to PLEASE ADD in the BANK FEED under the drop-down icon "NEW" the option to add a "Purchase" / "ENTER BILLS". This would be very helpful and would save time and keystrokes. Not everyone enters all the bills/purchases before they're paid. It would be nice to have this option in the Bank Feed "New" icon drop-down list, please. Wouldn't it be just two more links to add to this "New" icon? Please. Please. Please.11Views0likes0CommentsRe: MYOB Update making MORE work for clients, not less - Status changed to: Closed
Most suppliers (99% ?) EMAIL their invoices to clients. Users of MYOB also EMAIL invoices direct to clients (who receive it via EMAIL - not by logging in to some server). i.e. MYOB USERS do NOT require their clients to log in to get an invoice. I agree with KP05 that this change makes more work for us. And in some way lessens MYOB's work. Your reasoning on security is faulty. No-one else makes clients log in to get an invoice - the invoices are EMAILED to clients. Maybe MYOB should get some AI program to EMAIL the invoices to us, instead of making us retrieve them. It wastes so much time.32Views2likes0CommentsRe: Superannuation Payable incorrect in Dashboard
It's an MYOB global problem - many have said that the Dashboard Super payable figure has never worked. I think your software developers need to fix this for everyone, please. I've checked all the allocations. It's a global software issue. Not an allocation issue. And I notice one of my replies was hidden until I signed in.51Views0likes3CommentsRe: Dashboard and Superannuation owing figs wrong
Doreen_P Genreve_S Hi Doreen, I've opened the Dashboard and cannot see how to raise a case from the Dashboard. As for MOCA - I don't have time. Also, I gather other people have this issue too. It's not been solved on the "other" posting: https://community.myob.com/discussions/Bus-Report/superannuation-payable-incorrect-in-dashboard/888411 So - I've spent enough time on it. One person on the other post said it's been wrong for as long as it's (Super figs outstanding) have been shown in the Dashboard. Why don't you, please, please, please, as the Moderator, bring it to the attention of the Software developers management? Surely your input has higher value to the "Team" than we users have? We've obviously been super ignored by the Software Developers. Regards Wynn30Views0likes0CommentsRe: Dashboard and Superannuation owing figs wrong
Hi Genreve, I've checked transactions, and the Director's super is coded to 2-1496 which it's been forever and a day. I don't know why that was set up like that. No doubt a previous accountant in the past had a reason. Is this one reason why some of it is not showing as paid? So MYOB cannot be coded to pick that up in reports? But actually MYOB Dashboard, is not showing any super at all as being paid. Other payroll is all put to 2-1502 Employees super for all of the employees from at least 1 July 2024 (and beyond) but MYOB Dashboard is not picking that up as paid, either. The Report "Payroll Categories - Payroll Summary" from 1/7/2025 (not our opening balance date which is 1/7/2024) shows totals of Super similar to the dashboard amount owed. But 90% of that is PAID so the heading on the Dashboard of "Super Payable" - yes it roughly matches Financial years TOTAL super but most of it's paid. So it is NOT showing the OUTSTANDING BALANCE. Employee Additional (no longer in use) was linked to 2-1530 Employee Additional after tax, pre- 30/06/2025. This should not make any difference to the figures on Dashboard. Employee Salary Sacrifice (no longer in use) was linked to 2-1569 Salary Sacrifice - in the employee's name also pre- 30/06/2025. This should not make any difference to the figures on Dashboard. I hadn't noticed it before as I rarely use the web browser file and rarely analyse the Dashboard. This has wasted heaps of my time. Why should i reach out to Support when it seems your software is the problem? MYOB has added in the fancy Dashboard. I can manually see what's not paid by doing reports from the desktop computer, and by using the "Pay Liabilities" function in the desktop version of AccountRight (don't wreck it). But we cannot we see the right figure in the dashboard. We always pay Super through "Payroll Liabilities". Obviously the dashboard is not accessing that "paid" info. I think your team needs to look at this. It should be quite easy for them to link it, surely? Also, for the record, our account shows a small figure of super to be paid, in the accounts list (now called "categories") at 2-1502 and the Dashboard has not used that figure. Something is wrong in the background of the setup of your coding for Dashboard re outstanding Super to be paid. Maybe your background software people could add in some function whereby we put in the "account name"/"categories" which show the total super to be paid, and then the "account name"/"categories" we use (there's a separate one used for directors/"closely held" employees) for paying super, and then they could get the right figures on the dashboard? At the moment the figure on Dashboard matches nothing.12Views0likes2Comments