Hi Wynn,
Good call flagging this, when the Super payable on the Dashboard doesn’t match what you expect (and others are saying the same), it’s not a great experience. Yes, there's a known issue where some files show the Superannuation payable on the Dashboard incorrectly. Sometimes it looks like it includes PAYG Withholding, or it doesn’t line up with the Superannuation Payments report. For now, please log a support ticket via My Account, including the steps you’ve taken and what you’ve already checked, so we can link your account to the existing case. Before you submit it, I’ll share this link with all the info and checks for Super payable.
Cheers,
Princess
Hi Princess_R
This will take an hour or more on the phone.
I just don't have the time, Princess.
The Super payable is linked correctly.
It's not linked to payg.
Regards
Wynn
Hi Princess_R
I see it's been adjusted. Yippee !!
It's not perfect (mine is out be only 172.97). But that's heaps better than the previous over 20k figure it was out by, which was horrifying.
Thanks heaps.
