Dashboard and Superannuation owing figs wrong
The Superannuation Payable figure on the opening screen on the Dashboard shows all the super payable from the last time the file financial year was rolled over i.e. 1/7/2024 (we don't rollover the fi...
Forum Discussion
Hey Wynn,
Appreciate the detailed rundown on how super’s been coded, what you’re seeing on the browser dashboard versus desktop, the categories you’ve set for directors and employees, and that payments go through Payroll Liabilities, and sorry it’s taken so much time. To get this looked at correctly by our team team and get it sorted, make sure to raise a case from your My Account dashboard with your file details. You can also reach them on Live Chat via our virtual assistant, MOCA.
Cheers,
Doreen
Hi Doreen,
- I've opened the Dashboard and cannot see how to raise a case from the Dashboard.
- As for MOCA - I don't have time.
- Also, I gather other people have this issue too. It's not been solved on the "other" posting: https://community.myob.com/discussions/Bus-Report/superannuation-payable-incorrect-in-dashboard/888411
- So - I've spent enough time on it. One person on the other post said it's been wrong for as long as it's (Super figs outstanding) have been shown in the Dashboard.
- Why don't you, please, please, please, as the Moderator, bring it to the attention of the Software developers management? Surely your input has higher value to the "Team" than we users have? We've obviously been super ignored by the Software Developers.
Regards
Wynn
