LindyMHTrusted Cover UserJoined 10 years ago119 Posts48 LikesLikes received2 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: Close off quotes when not converted to invoices Is this still being looked at or if it has been how does it work as I can't find where to "close off" quotes that weren't accepted. I don't want to delete but I also don't want them coming up all the time when I go to invoice a client. The pop up is a bit annoying. Re: Slow this morning 4 hours later and still no improvement yet incidents and outages is showing everything is hunky dory. Pretty peeved and frustrated at the moment as everything has taken twice as long. Re: Slow this morning I am definitely running the latest version. Slow this morning Anyone else having issues. I have logged out and logged back in twice now and I am still having lag issues. Checked my internet connection and that is also ok so not sure if it's a MYOB problem. Re: Issues with backorders I've been using MYOB for a number of years now so I am aware of how it works - generally. It was definitely linked from the In tray. I never attach inside the bill - it has never worked properly that way so I don't do it. Oh well - seems like a long drawn out visit to support to fix something. I'll wait I think. It's been happening for a long time now, a few more days won't hurt. Thanks anyway. Issues with backorders So it may be user error here but lets give this a go. When I currently create a purchase order and there is a back order the normal process is when you create a bill (invoice) you put in the billed amount and then the item numbers that were back ordered. The system then "re-creates" another purchase order (with the same number) for the back ordered items until they come in. I attach the first invoice that comes in from the supplier and wait for the back order. What I am finding though is that when I go in to the Intray, the bill is still sitting there saying there is no attachment and it stays there until I pay the invoice. I have no issues with the "back ordered" purchase order as I am able to convert that to a bill (invoice) and link the invoice to it and it drops out of the list on the Intray. Is it something I'm doing wrong because it's starting to do my head in. Thanks Lindy Accessability Issues I'm not sure if anyone else is having this issue, but when I open up my MYOB areas - for example sales it opens in a smaller seperate window and I can no longer have mulitple windows open at the same time. I'm using MYOB desktop and it's quite annoying as I ofter swap between sales and purchaes and have 2 windows open at the same time. I know I had an update go through when I opened this morning so would this be it. It's very annoying to be honest. Is this something that has been updated or can I disable it doing this. Thanks. Re: EOFY Report not matching EOY Finalisation got on to MYOB chat and they have fixed my problem. It was a category issue. Re: EOFY Report not matching EOY Finalisation Genreve_S that did not work Re: EOFY Report not matching EOY Finalisation Princess_R Sorry but I think you have misunderstood my question. The MYOB reports match but the EOFY finalisation in STP Phase 2 paryoll reporting centre does not and my employees payment summaries do not have the travel allowance shown on them so it's not reporting. This is the amount they are out. Why would I need to refresh the reported data as if it's set up correctly then there would be no need. EDIT Ok - we have worked out that the category has been set up incorrectly but we think we have fixed it. As these are payments for the last 6 months - how do I now fix it so the allowance will now show on the payment summaries and fix my EOFY finalisation.