Issues with backorders
So it may be user error here but lets give this a go.
When I currently create a purchase order and there is a back order the normal process is when you create a bill (invoice) you put in the billed amount and then the item numbers that were back ordered. The system then "re-creates" another purchase order (with the same number) for the back ordered items until they come in.
I attach the first invoice that comes in from the supplier and wait for the back order.
What I am finding though is that when I go in to the Intray, the bill is still sitting there saying there is no attachment and it stays there until I pay the invoice.
I have no issues with the "back ordered" purchase order as I am able to convert that to a bill (invoice) and link the invoice to it and it drops out of the list on the Intray.
Is it something I'm doing wrong because it's starting to do my head in.
Thanks
Lindy