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PDF files unable to drag into uploads
We recently upgraded our system to Windows 11, subsequently I can't drag PDF files directly from my emails into uploads. The size of the file is 17KB so only small. This affects all PDF files. I can download the attachment then drag into uploads but this is time consuming and double handling. Any suggestions on why this is?69Views2likes3CommentsInvoice Activity
Hi we're running MYOB Business, Under the current invoices field not all invoices are showing as being emailed even though they have been. If you click on the invoice and open it, it shows when it was emailed under activity history but not on the front screen. Some invoices show as emailed some don't. Also, often they look like the client hasn't read them but yet we know they have as they have been paid. Any idea why this is? It's difficult to know if the invoice has been received or not? The activity history is not accurate.Unpaid bills report failing to load
Hi I am unable to generate an unpaid bills report. This has been an ongoing issue, it always says "failed to load the report" I get the same issue with unpaid invoices report. I lodged this issue months ago and it doesn't seem to be fixed. I refresh the brouser, nothing changes. Anyone else having this issue? This is a really handy report for month end checking and reconciling. Thanks74Views0likes4CommentsQuote Reference #
Hi, how do I include the Customer PO# on my quote? I put the reference in but it doesn't show on the PDF copy?? It doesn't seem to show on the invoices either? I've looked at my business set up but can't see where to include it. When I choose PDF preview it does not show. However if I choose view online it does show?? Bit odd, am I missing something? Thanks24Views0likes1CommentRe: Invoice and Quote numbering
It's a joke! So frustrating that it hasn't been fixed. Sequencing needs to be fixed so confusing when you raise a quotation, and the reference is an invoice number! To make matters worse when I convert a quote to an invoice it doesn't even use the original quote number! Super confusing for everyone, looks so unprofessional too. It's been 11 months since I raised this issue and still, we wait :(40Views0likes0CommentsRe: Invoice and Quote numbering
Just wondering when the development team expect this to be fixed? Initially I was told the number on the quote would then turn into the number of the invoice. This is not the case it takes the next number when you convert quote to invoice. This is super confusing and who wants a quote starting with INV?? Please fix this asap it doesn't look very professional using the same sequence for quotes and invoices. We need quotes and invoices to look different.193Views2likes2CommentsRe: Payable reconciliation with tax report - failed to load the report
I have today tried to run this report, to finalise our 20th of the month payments. I get the error message failed to load. I have cleared the browser cache, this is so frustrating. When can we expect a permanent fix to this error. It has been ongoing for months now.52Views0likes0CommentsRe: Payable reconciliation with tax report - failed to load the report
Thank you, the fix worked I can now print this report. Isaiah_C wrote: Hi Evolution, Thank you for your patience, and for doing some troubleshooting steps. I've tried to fix your file here on my end. That should be working now. Should you require additional assistance, don't hesitate to respond. We also encourage you to connect with our online help center, MOCA through this link: MYOB Support - MYOB Support, for prompt support. If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information. Kind regards, Sai122Views0likes2Comments