Hi I am unable to generate an unpaid bills report. This has been an ongoing issue, it always says "failed to load the report" I get the same issue with unpaid invoices report.
I lodged this issue months ago and it doesn't seem to be fixed. I refresh the brouser, nothing changes. Anyone else having this issue? This is a really handy report for month end checking and reconciling. Thanks
Hi Evolution,
Sounds like not having that report is slowing you down. That “failed to load the report” error often pops up after loading a lot of data into one report.
A few quick things to try:
If none of that does the trick, best to follow up on the ticket you lodged, especially if you haven’t heard back yet, as there can be a few different causes for that message.
Regards,
Genreve
I tried options #1 and #3 neither worked. Can you please clarify how to
Thanks
Rachel
Hi Rachel,
You jump start the process by clicking the settings button and going to Import and export data and set what kind of data you need to process. You can also open the "Importing and Exporting Data" article if you need visual help.
Regards,
Genreve
I have the same issue again. It was resolved previously by MYOB cache. It doesn't seem to work this time. I notice that each time there is an upgrade these reports seem to fail. This seems to be a recurring problem from years ago. Instead of telling us to do these band aid solutions MYOB need to find proper solutions. I need these reports asap. This is really frustrating
