Unpaid bills report failing to load
Hi I am unable to generate an unpaid bills report. This has been an ongoing issue, it always says "failed to load the report" I get the same issue with unpaid invoices report. I lodged this iss...
Forum Discussion
Hi Evolution,
Sounds like not having that report is slowing you down. That “failed to load the report” error often pops up after loading a lot of data into one report.
A few quick things to try:
- Run the report over a shorter date range.
- Export and re‑import your accounts list.
- Open your report settings and hit Save to refresh them.
If none of that does the trick, best to follow up on the ticket you lodged, especially if you haven’t heard back yet, as there can be a few different causes for that message.
Regards,
Genreve
I tried options #1 and #3 neither worked. Can you please clarify how to
- Export and re‑import your accounts list.
Thanks
Rachel
Hi Rachel,
You jump start the process by clicking the settings button and going to Import and export data and set what kind of data you need to process. You can also open the "Importing and Exporting Data" article if you need visual help.
Regards,
Genreve
