magyarkuki
Experienced Cover User
Joined 9 years ago
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Re: Unable to log into Team app
There's no real logic to the below but I've managed to log in. However as an "Approving Manager", I still can't see my staff roster. It just says "no results found - try different filters..." Except when you try and filter, the arrows don't provide you with any selection to filter. Oddly though, leave requests are visible Please advise why I can now not see my staff's roster or even select any of themRe: Unable to log into Team app
I have also unsuccessfully followed that step previously ie. deleting myself entirely from Teams, re-adding and still unable to log in. If I change my existing employee card to a non-approving manager, how does that help me with the managerial permissions? ie. I need to be able to see everyone's roster, leave requests etc . If I change the status, I only have employee permissions which are pointless Let's not forget this was working fine up until a few weeks ago88Views0likes3CommentsUnable to log into Team app
I am an "approving manager" in Myob Teams however the app has logged me out and won't allow me to log back in. I've cleared the app cache and data as well as uninstalled and reinstalled the whole app. Still nothing. The credentials being entered are correct and I can log in on desktop to both MYOB Business and Teams. So the fault lies in the app. What else can I do to be able to use the app again?116Views0likes7CommentsRe: Checking pay run failed. Try again
From my experience, I've discovered that this is almost always because a NEW employee has been added and either a) they were added AFTER a pay run was created (no good) or b) there are details in missing in that new employee's profile. The biggest problem is...the error message doesn't tell you wich employee has the error...I've just always deduced that it's a new one. I would then delete that employee from the pay run, process the existing pay run without them...and then create a NEW pay run just for that 1 employee (after I'd fixed whatever the issue was...usually a missing wage classification or something)165Views0likes1CommentRe: Checking pay run failed. Try again
Following this advice deletes any changes or initially input data from the pay run created. So where you have 15 employees submitting timesheets that need to be checked...that creates a huge double up I must say...everything about this "upgrade" is a step backwards. Maybe technology wise it's better...but useability is most definitely several levels back1.3KViews0likes0Comments