Noremac01
Experienced Cover User
Joined 9 years ago
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Re: Changing the customer on a saved invoice
AmandaMYOBThe MYOB downgrade was one of the worst things MYOB has done. They made this fancy app based product, removed most of the existing features and then are slowly adding them back in. A prime example of this is removing separate invoice and quote numbers and then 2 years later adding them back. I do work for different clients that are the same people but operate different parts of the company under different names. When you used to raise an invoice, you could easily change the customer's name but now you have to delete the invoice and then rewrite it because the customer field is now locked. Nothing like adding time and removing a feature that used to exist. This needs to be fixed yesterday.85Views1like0CommentsRe: MYOB STILL SUCKS - WHY ARENT INVOICE NUMBERS AND QUOTE NUMBERS SEPERATE?
WOW JUST WOW - 2 years ago I posted about this issue and it has finally been rectified. Why did it take so long for something so simple to be rectified. It looks like you are marketing it as a brand new feature almost like a new selling point. The fact is MYOB has done nothing for 2 years to fix a problem that should have been fixed within weeks of pushing out the new "Downgrade" Genreve_S52Views0likes1CommentRe: Online BPAY
Watch out as the Bpay logo is along side all the other online payment options. When you click the apply surcharge apparently it doesnt apply to Bpay and you will get a bit of a suprise on your next MYOB invoice as you have to pay a huge fee to use the service.286Views0likes3CommentsRe: MYOB STILL SUCKS - WHY ARENT INVOICE NUMBERS AND QUOTE NUMBERS SEPERATE?
Genreve_S WHY HAS THIS NOT BEEN RECTIFIED YET??????????????????????????????????? Its been 5 months. It used to work! You did the update and now it doesn't. Your MYOB facebook people say to contact support or the community yet you don't do anything. This should have been a pority fix and done in the first month. Genreve_S wrote: Hi Noremac01, Thanks for your response. I'm sorry if you feel that the team is not taking this issue seriously. We recently received an update regarding this request. The team is currently working on having this feature as one of their priorities and has started to do research and discovery on this capability of the product. We will do what we can to update you regarding this and we appreciate you for extending your patience in the matter. If you have any other concerns, feel free to post again in the forum. Thanks, Genreve193Views0likes1CommentRe: MYOB STILL SUCKS - WHY ARENT INVOICE NUMBERS AND QUOTE NUMBERS SEPERATE?
Good to see the customer relations team is just as usless. Hi Cameron, I am Tiff from the Customer Resolutions team and I am acknowledging your feedback in regards to the recent migration. I can confirm there are current software limitations linked to your concerns raised, and enhancement suggestions have been put forward for future consideration of change. Your MYOB account has been associated to this so if/when any change occurs, you will be notified directly. That said, I cannot promise if or when this may change as there is a process to follow. Any considered changes in our software products are also factored on the popularity of these requested changes (ie; how many customers make it known to us to request such a change), along with compliance requirements, and the benefits each change would create for our wider customer base to name a few. Please also be assured all potential changes go through stringent testing procedures before a change is implemented. This is as much as we can do on this matter at this stage, therefore I will be closing this matter at my end. When and if the situation changes, you will be notified of this as mentioned above. For any future queries, please feel free to reach out to our Support team through the options outlined below. Kind regards, Tiff Codoceo Customer Resolutions Specialist MYOB www.myob.com651Views0likes0CommentsMYOB STILL SUCKS - WHY ARENT INVOICE NUMBERS AND QUOTE NUMBERS SEPERATE?
MYOB used to be ok but since this stupid upgrade was forced apon us I want to know why they cant fix simple issues. Quotes used to start with Q Invoices used to start with INV Basically running 2 x seperate numberins systems. If you converter a quote to a sale, because lets face it you dont win every quote, the quote would be converter to a new invoice and take the next invoice number. Why hasnt this been recitified yet. I brought this issue to the table as soon as this stupid upgrade happened. WHY WHY WHY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Solved927Views3likes12Comments