Forum Discussion

Noremac01's avatar
Noremac01
Experienced Cover User
2 years ago
Solved

MYOB STILL SUCKS - WHY ARENT INVOICE NUMBERS AND QUOTE NUMBERS SEPERATE?

MYOB used to be ok but since this stupid upgrade was forced apon us I want to know why they cant fix simple issues.    Quotes used to start with Q   Invoices used to start with INV   Basically ...
  • AmandaMYOB's avatar
    AmandaMYOB
    9 months ago

    Hey Noremac01​ KmSmith​ shaun911​,

    This feature is now available in MYOB Business and AccountRight! In the browser, you can update your settings by clicking on the settings cog on the top left, select Sales settings > Sales numbering.

    To update your settings in the desktop, click on Setup > Sales numbering and select Enable sales Numbering for Quotes, Orders and Invoices. 

    More information and step by step instructions can be found on this page! 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Noremac01, 

 

Thanks for your response. 

 

I'm sorry if you feel that the team is not taking this issue seriously. We recently received an update regarding this request. The team is currently working on having this feature as one of their priorities and has started to do research and discovery on this capability of the product. We will do what we can to update you regarding this and we appreciate you for extending your patience in the matter. 

 

If you have any other concerns, feel free to post again in the forum. 

 

Thanks,

Genreve

Noremac01's avatar
Noremac01
Experienced Cover User
2 years ago

Good to see the customer relations team is just as usless.

 

Hi Cameron,

I am Tiff from the Customer Resolutions team and I am acknowledging your feedback in regards to the recent migration.

I can confirm there are current software limitations linked to your concerns raised, and enhancement suggestions have been put forward for future consideration of change. Your MYOB account has been associated to this so if/when any change occurs, you will be notified directly.

That said, I cannot promise if or when this may change as there is a process to follow.
Any considered changes in our software products are also factored on the popularity of these requested changes (ie; how many customers make it known to us to request such a change), along with compliance requirements, and the benefits each change would create for our wider customer base to name a few. Please also be assured all potential changes go through stringent testing procedures before a change is implemented.

This is as much as we can do on this matter at this stage, therefore I will be closing this matter at my end. When and if the situation changes, you will be notified of this as mentioned above.
For any future queries, please feel free to reach out to our Support team through the options outlined below.

Kind regards,

Tiff Codoceo
Customer Resolutions Specialist
MYOB
www.myob.com

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