Eliane
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Joined 9 years ago
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Re: Bankfeeds not working
Hi Isaiah_C Thanks for the response. I've done that but it didn't get rid of my matched and reconciled August, in fact, I have now reconciled to the end of Sept and the transactions are still showing on Bankfeeds Bank Statement side for both August and some for Sept. I have emailed your data services, but still haven't heard back. I will try to go through the my account and see if I can get somewhere. Thanks!Bankfeeds not working
On the 30th October I sent an email to your data services and still haven't heard. Could someone please contact me. This is the issue: I’m experiencing a persistent issue with BankFeeds not refreshing correctly. I’ve already matched and reconciled all transactions for August, yet they’re still appearing in BankFeeds. When I click “Find,” nothing comes up—understandably, since those transactions have already been accounted for. At this point, the feed should be showing transactions from September onwards. However, September is incomplete: not all transactions from the bank statement are appearing for approval. I’ve clicked “Get Bank Transactions,” but the feed remains unchanged. Additionally, none of my own transactions are showing either—so both the bank statement side and my transaction side are missing. Something is clearly wrong. When I check the Bank Register, all my transactions are there, so I’m unsure why they’re not reflected in BankFeeds. The “Display Transactions” setting is correctly set to “Current.” Could you please investigate and advise urgently? Thanks, ElleAn unbalanced transaction may not be recorded
I know that there was a solution to this, but the solution is not working for me. I have tried it twice, please advise another solution: An unbalanced transaction may not be recorded. | MYOB Community Below is my Order that I'm trying to turn into a bill for the last item that we received, where all the other items are backordered. I continually receive this error when doing this. There's a fault in MYOB for many years and they are not fixing it. I don't think that we should have to manually type in the values to fix it, the software is here to make our jobs easier, not harder! And by the way, as I said above, it's not working! How can I turn this into a bill please? I have already receipted the last item when we got it delivered and now I have a bill to put against it. Please advise, thanks!Re: Bank Feeds setup - old reconciled transactions
Hi Shella_A Yes, I refreshed and closed MYOB and opened it again, it's not helping! I have replied to the email ticket your team sent me yesterday about my first question, hopefully they can come back to me, otherwise, I'll lodge another ticket. Thanks!Bank Feeds setup - old reconciled transactions
I'm trying to set up Bank Feeds, but it's showing transactions from 2 years ago - these transactions have been reconciled. How do I start Bank Feeds from the recent unreconciled transactions and get rid of those reconciled old transactions please? Thanks, ElleRe: Bank Feeds setup - old reconciled transactions
Isaiah_C, thanks the team fixed this issue, but I now have a different issue: Although the transactions are recorded in MYOB, they are not showing on bank feeds side, but they are showing on the Bank Statement side. Consequently, I can't approve the transactions. Have you run past this issue before? Thanks, ElleRe: Unused leave on termination Payroll
Hi Chris, That makes sense! As it happens, this employee resigned fulltime job and wants to be casual, so I will continue to use the same employee card, next week he will be on payroll again as such, perhaps it will update then, I'll have a look. However, this should not be happening! MYOB please fix this, it's obviously a glitch with the new final pay feature.
