KathyH61
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Joined 9 years ago
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Re: invoice pdf too big
I uploaded a new business logo and downloaded invoices were over 1mg. Once I uploaded a logo under the 1600px wide as per MYOB specs, invoices are now under 200kb. Hope this helps someone else. It would be helpful though if MYOB could lower the resolution of uploaded logos to the required specs.33Views0likes0CommentsRECURRING INVOICE TRANSACTION DELETE CUSTOMER REQUIREMENT TO ALLOW FLEXIBILITY TO ALLOCATE TO MULTIPLE CUSTOMERS
Please delete the requirement to allocate a customer when setting up a recurring invoice transaction. I have set up a recurring invoice with multiple lines to make it quicker to enter information for multiple customers. (We work in a service industry, so I don't want to use the itemised invoice). As MYOB doesn't allow for this I have set up work around using a dummy customer so that when the invoice loads I can change it to the customer I want to issue the invoice to. When I hit save, it changes the customer and all looks ok, however sometimes when I go back to the invoices page the invoice reverts back to the dummy customer. I suspect this is because of the order in the way of doing things. Please make this change because I waste so much time re-entering data.CUSTOMER SALES (DETAIL REPORT) ADD LINE DESCRIPTION OPTION
I have posted about this before months ago, but why is there no description showing in this report. Surely this is a must as it is a "detail report". We need to be able to see what the invoice was issued for. Ironically, I can generate a general ledger report with "fee income" filtered that allows for "line description" which shows the details. Come on MYOB, surely it is a quick fix to add "line description" option to this report.107Views0likes1CommentGST Return and BAS Lodgement don't match
I hope someone can assist. I went to prepare and lodge my BAS Statement, but the statement "GST on purchases" amount does not match the GST Return and the GST Report amounts. (Both the GST Return and GST Report agree). Is anyone able to shed light on what could be wrong? Thanks.431Views1like9CommentsCustomer Sales (detail) report not showing description
The current statement template does not include a description showing what an invoice has been issued for. I recently switched over from Account Right which had this feature. I shouldn't have to go through every invoice to let a client know what an invoice was issued for. I received this response and have posted a suggestion to the Business Product Ideas Board: "Unfortunately, the description value is taken from the Journal Memo of the transaction from the AccountRight desktop application. However, the MYOB Business does not have the Journal Memo field. Hence, it defaults to the prefill for an empty Journal Memo field (Sale; Customer Name). I recommend posting this as a suggestion to the Business Product Ideas Board for the developers to see." I have tried to get around it by printing a customer sales (detail) report, however the description field is blankI can't see any other work around. Does anyone know if there is something I can generate, instead of having to go through invoices manually? Many thanks. Many thanks.Solved628Views1like8Comments