HDG
Experienced Cover User
Joined 9 years ago
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PURCHASE ORDER NUMBERING OUT OF WACK
I believe i may have asked this previously but here i go again as I really need a solution or an answer please. When we raise an order and one person has already selected a number and is filling out the order and another person is also working on the same thing when either of them finally go to email or save it the number will change according to who saves first. Have no idea why this happens but it's so frustrating as one person may have manually used a number but it will automatically change when it is sent. This also occurs with Sales as well. When two are adding a quote or order at the same time the numbers will change according to who saves it first regardless of the number that is already on their order. I've also noticed that if a purchase order is already saved with a particular order number when it is then changed to a bill the purchase order number changes to the next in the auto system rather than keeping the number that it was already saved under. This is s major flaw and is creating a number of double ups and mismatching of purchase orders to invoices and sales. Why is this happening and what can be done for it not to occur. Also as there is no area to write a job number without having to creating a new job every time (as we don't need it recorded as it's too time consuming and we don't track it) we use the comment section but have noticed that when you raise a new order random job numbers appear in the comment section even though it's a new order - why would this be happening? Again very confusing for a supplier and when we are marrying a job to the purchase order.Sales Invoices number sequence out of sync
This issue has flawed me as it's never happened before. As we have more than one person working on the software at the same time we're noticed that if one person has started entering a quote or order and has a selected number and another is working on another recorded quote when the person is about to save their new quote it takes up the already recorded quote number that the other person has been working on and doesn't warn that it's a duplicate. Not sure why it's not just keeping the number that was already entered. The only way we have noticed the change of number is when we either email or print out the quote. This is also happening when dealing with purchase orders. If two people are working on two separate purchase orders - one being raised and one already recorded the one being raised with divert to the already recorded number and not keep the number already in the sequence. I really need help with this as we are getting duplicate numbers and some really frustrated staff members. It's enough with the already **bleep**py work arounds we have to deal with in MYOB - this is just beyond comprehension. MYOB is meant to be able to cope with multiple users - hopefully this is not yet another issue that MYOB has overlooked for its new and improved programs.Errors Emailing out of MYOB
I'm having extreme issues trying to email from my outlook. I've tried numerous different workarounds but it still isn't working. The email goes to outlook but the invoice attachment isn't on the email and then i get an error saying something went wrong and then i get this in my emails *** Can you help us? *** To help us investigate what went wrong, please tell us what you were doing when this error occurred: (For example, which window were you in and what were you trying to do?) AccountRight Application Error Report ===================================== Application Version: 2024.4.1.5 Application File Version: 2024.4.1.12 Incident Id: c837e735-3918-4d71-bb09-19420edd741d Time: Thursday, 13 June 2024 4:25:11 PM Code: System.UnauthorizedAccessException Message: You don't have appropriate permission to perform this operation. Stack Trace ---------------------------------------- 1 : System.UnauthorizedAccessException ---------------------------------------- System.UnauthorizedAccessException: You don't have appropriate permission to perform this operation. at Huxley.MsOffice.Integration!0x060001de!Microsoft.Office.Interop.Outlook.Attachments.Add(Object Source, Object Type, Object Position, Object DisplayName) at Huxley.MsOffice.Integration!0x06000079!MYOB.Huxley.MsOffice.Integration.OutlookEmail.OutlookEmailProvider.SendMessage(String emailAddresses, String subject, String body, EmailResourceType resourceType, String documentNumber, IEnumerable`1 attachments) +0x190 at Huxley.UI.Controllers!0x06003110!MYOB.Huxley.UI.Controllers.Helpers.NotificationHelper.<>c__DisplayClass46_0.<SendMessageWithForm>b__1() +0x68 at Huxley.UI.Controllers!0x06002084!MYOB.Huxley.UI.Controllers.Helpers.NotificationHelper.TrackAndPerformSendEmailLocally(Func`1 sendEmail, EmailResourceType resourceType, Nullable`1 companyDataFileId, Nullable`1 invoiceId) +0x3e at Huxley.UI.Controllers!0x0600207c!MYOB.Huxley.UI.Controllers.Helpers.NotificationHelper.SendMessageWithForm(String to, String subject, String body, String pdfFileName, EmailResourceType resourceType, FormTemplateDefinition formTemplateDefinition, FormPrintingParams formPrintingParams, IEnumerable`1 attachments, Nullable`1 entityUid, LayoutType layoutType, String documentNumber, Boolean useSms, String toName, String toPhoneNumber, String formattedAmount) +0x1bb at Huxley.UI.Controllers!0x06001452!MYOB.Huxley.UI.Controllers.Sales.PrintInvoicesEmailController.SendEmailsOld(NotificationHelper notificationHelper) +0x76 at Huxley.UI.Forms!0x060041b5!MYOB.Huxley.UI.Forms.Sales.PrintInvoicesEmailView.<>c__DisplayClass21_0.<OnOkClicked>b__5() +0x0 at Huxley.UI.Forms!0x0600274e!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.PerformAction(Action methodToPerform) +0x16 at Huxley.UI.Forms!0x060041b4!MYOB.Huxley.UI.Forms.Sales.PrintInvoicesEmailView.<>c__DisplayClass21_0.<OnOkClicked>b__3() +0x0 at Huxley.UI.Controllers!0x06001453!MYOB.Huxley.UI.Controllers.Sales.PrintInvoicesEmailController.PerformActionWithWaitAnimationSpinner(Action action, Boolean disableForm) +0x1a at Huxley.UI.Forms!0x06002bb5!MYOB.Huxley.UI.Forms.Sales.PrintInvoicesEmailView.OnOkClicked(ButtonClickedArgs args) +0x18f at Huxley.UI.Forms!0x06002b86!MYOB.Huxley.UI.Forms.Sales.PrintInvoices.OnOkClicked(ButtonClickedArgs args) +0x6f at Huxley.UI.Forms!0x0600242f!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.CallButtonClicked(Action`1 execute, ButtonClickedArgs args, String buttonText) +0x12 at Huxley.UI.Forms!0x060023a9!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.btnOk_Click(Object sender, EventArgs e) +0x30 at System.Windows.Forms!0x06001169!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19 at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d at System.Windows.Forms!0x06001250!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184 at System.Windows.Forms!0x06001260!System.Windows.Forms.Control.WndProc(Message& m) +0x49f at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0 at System.Windows.Forms!0x060063eb!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0 at System.Windows.Forms!0x060063ee!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e at System.Windows.Forms!0x0600314d!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25 ========== MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1 MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1 MODULE: Huxley.MsOffice.Integration => Huxley.MsOffice.Integration, Version=2024.4.1.5, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:184cb9e6ff384c01a23e31ff32aa6e4a; A:1 MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2024.4.1.5, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:af23ba206e914c29b5e1f170bb1c2e53; A:1 MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2024.4.1.5, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:1b7fbfcb02154eeda26176c6df017832; A:1 MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:4f38ceb21d204c87b3ee28d3e54c7dcb; A:1Multiple pages for customised forms
I noticed a thread regarding this back in Sept 2022 and for the past 20 years that I've been using MYOB this feature is yet to be added with so many other one's which is just beyond ridiculous when you are using all the resources on features nobody gives a fig about. Just in case i missed it is there now a posibility for the invoices to run over two pages rather than the same form repeating itself. This becomes confusing for the customer and for our packing and installation team.
