Simona
Experienced Cover User
Joined 8 years ago
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Re: Secure Invoicing
Amanda, no one wants to give MYOB access to their private business information regardless how many posts you create. You shouldn't be asking for business turnover - it is none of MYOB's business. If your customers are paying the heavy subscription, you can't decide to cut off parts of the service like emailing invoices etc. Which brain came up with that move? And once I've complained, I get a phone call from MYOB trying to sell me a more expensive version of the software - coincidence? I don't think so. Return the full use of your software to your subscribers or you will see a lot of them just go somewhere else. In the meantime, I am just pdf-ing invoices and looking for ways to move to other software. I wonder if anyone has approached Dept of Consumer Affairs with this nonsense and ask them what our Consumer rights are in terms of subscriptions and services being cut off.486Views10likes30Comments