Ness2002
Experienced Cover User
Joined 8 years ago
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Payoll Missing data from Standard Templates
Good Moring Team, It would appear that I also have an issue with the standard pays not pulling through into the pay run. I don't use timesheets and manually enter all hours. For my hourly staff this is not a problem. For my salaried staff this is an issue all of the pays are pulling through with zeros. Many of our salaried staff have been around for years so there are no issues with the standard pay set ups. MYOB operating system version is 2023.05.0. I can make this work with a bit of common sense this is just an FYI include in your fixes. I have put through one pay as a test to ensure that I am not having any processing issues and everything seems to have worked fine. Many thanks Vanessa150Views0likes0CommentsRejected Emails
Hi Team, Emails sent from AccountRight are bouncing back from "bounce@apps.myob.com". Email says " Sorry, email delivery was unsuccessful". Diagnostic-Code: rejected This happened with a particular two clients suddently. Emails sent from AccountRight are bouncing back from "bounce@apps.myob.com". Email says " Sorry, email delivery was unsuccessful". Diagnostic-Code: rejected This happened with a particular client suddenly. Contacted the client to check with their IT department if Myob address is going to spam/junk, they reported all is clear on their end.241Views0likes1CommentPayroll Activity and Payroll Register not matching
Hi Team, My Payroll Activity Summary and Payroll Register do not match for one employee. STP appears to be correct, ie it is matching with the Payroll Activity Summary. Because of the reinstatement errors which occurred with entitlement accruals and their employment type changing from PPT to Casual I have created a new card for this employee. Unfortunately I didn't create a June 30 backup of the file so I am now unable to go back into the card file and manually update it. Any advice on a fix would be greatly appreciated.338Views0likes1CommentPublic Holidays & OTE
Afternoon team, I have a couple of permant part time staff who have worked the public holidays over the Chrissy New Break. I have a payroll category set up for public holidays so I am struggling with the fact that one of the days was 9.5 hours long and was worked on a Monday. So my dilema is the best way to pay the super on the first 8 hours of this shift. In theory I would have to set up a 2nd pay category say Public Holiday OTE for the first 8 hours and pay the remaning 1.5 hours under my current standard public holiday pay category. Anybody got a cleaner solution to this problem than adding another pay category. Many thanks NessSolved618Views0likes2Comments