Sue1234
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Joined 8 years ago
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Re: Negative Super not shown in Pay Liabilites
Thanks but the thread you provided was on issue where the negatives appeared in "Pay Liabilities", it's not for our case, there was no negatives in "Pay Liabilities" but the negatives appeared in "Pay Super" which is the bigger issue as we pay our Supers using Pay Super. The Support Team replied with a different answer than here which I find it weird as your Team doesn't have the same replies. Yes, I will send the screenshot so you can better understand this. I will pm you. Thank you.27Views0likes0CommentsRe: Negative Super not shown in Pay Liabilites
Thanks Doreen, do you mean I can include the negatives when I click " Pay Super" as long as it arrived at the correct net effect? Because I thought it will reject any negatives. Say -100 , then +100 , it was suppose to net off and that I can tick them both when generating " Pay Super" so the net effect is the staff won't be paid any Super? Is this correct?43Views0likes3CommentsRe: Negative Super not shown in Pay Liabilites
Thanks for your reply, Earl. No we didn't reverse Manage Payments. The payslip was reversed due to fixing the pay runs. So we need to match the negative Super to the initial payslip so they contra off. But we are not able to do it as it doesn't have that negative Super inside Pay Liabilities - Super. However, the negatives appeared when we click Pay Super. How do we match it if it's not appearing inside Pay Liabilities as I think negatives are not allowed in Pay Super?40Views0likes1CommentNegative Super not shown in Pay Liabilites
I am trying to match the negative Super due to reversal of pays to fix an issue, however, the negatives do not appear in Pay Liabilities, only in Pay Super. Can you let me know how to fix this? Will ticking the negatives in Pay Super causes Super rejections or worse duplicate payment by ignoring the negatives? I need the negatives to appear in Pay Liabilities so I can match the duplicates and then the negatives will not show in Pay Super, only net. Thank you.110Views0likes13Comments