TonyDobboExperienced Cover UserJoined 14 years ago24 Posts1 LikeLikes received2 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: MYOB File Ownership Yes the service is appalling Re: MYOB File Ownership Hi CCBB1, You are testing my memory but this does stick in my mind. I did get it resolved but no thanks to MYOB who were hopeless and took way too long to respond. Rather embarrassingly the only solution was to pay a fee to the old accountant. I have since moved the client, along with all my other clients, exclusively to Xero. Payroll - Superannuation Error I have a case where an employee's payment is not calculating the correct amount of Superannuation. It should be 11% of Gross Salary but it seems to be calculating 11% of Net Salary I've checked all the payroll and super settings and they seem correct Any experts out there that can help please? I've tried to contact the MYOB experts themselves but they are going around in circles and wasting time. thanks and regards Tony Re: MYOB File - Ownership thanks Earl I'd prefer not to make contact with the previous accountant. Is there another way? Edit Superannuation Details Dear MYOB Support I am trying to edit bank details on an SMSF set up in MYOB Going to Payroll Setteings, then selecting the superannuation fund The SMSF is greyed out and no option to edit? What am I doing wrong? Can someone please help? regards Tony MYOB File Ownership I have a new client recently engaged. The MYOB file Ownership is with the previous accountant. How do I get this changed? (I requested help with this yesterday and received no response at all) Please help as this is urgent! thanks Tony MYOB File - Ownership I am the new accountant for a client who uses MYOB The previous accountant is listed as the owner of the client file How do I get this changed so that the old accountant is no longer listed as the owner of the MYOB file? regards Tony