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TonyDobbo's avatar
TonyDobbo
Experienced Cover User
4 months ago

MYOB File - Ownership

I am the new accountant for a client who uses MYOB

 

The previous accountant is listed as the owner of the client file

 

How do I get this changed so that the old accountant is no longer listed as the owner of the MYOB file?

 

regards

Tony

3 Replies

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi TonyDobbo,

    Thanks for your post. The primary contact for an account has the authority to request an update to the AccountRight Live Owner's user access. They can complete the change of details form available on this help page. change-of-details-AU-form.

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Regards,
    Earl

    • TonyDobbo's avatar
      TonyDobbo
      Experienced Cover User
      4 months ago

      thanks Earl

       

      I'd prefer not to make contact with the previous accountant.

       

      Is there another way?

       

       

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      4 months ago

      Hi TonyDobbo,

      Thanks for your response. You can also fill out the change of details form, provided that the attached documents are correct and relevant, if applicable. 

      Feel free to post again if you have further queries and one of us will be happy to assist you.

       If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

       

      Regards,
      Earl

      change-of-details-AU-form.