Advice on changing file ownership
Hi - my accountant has my MYOB set up with themselves being the Administrator / Owner, and myself (sole trader / business owner) as just a file user. I want to move away from that accountant but they are not responding to my emails in regards to change of file ownership. My subscription is under a Partner Program (all paid up to date). They have now changed my ability to 'read only'
MYOB keeps responding saying that I need the owner to notify them of the change. Has anyone else been in this situation? As a sole trader, all of the information within the file clearly relates to my small business.
If not resolved quickly I will seek legal advice, just needing to know if there is a work around option before we go down this path.
Hi CCBB1 - thanks for your question.
To change the file ownership, you'll need to provide some documentation and complete a change of primary contact form.
Take a look at this help topic for all the details: Change the primary contact on an MYOB account
I hope this helps!
Adrian
