CoolSteel
Experienced Cover User
Joined 7 years ago
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Pay Day Super webinar 3rd Dec 2025 - registration not working on Microsoft Edge
For anyone having trouble registering for the Pay Day Super webinar (3rd Dec 2025) I received an email with a link to register for the Pay Day Super webinar, but when I pressed submit, nothing happened. I tried several times (re-entering my details each time) but still nothing. I tried to let MYOB know that this was an issue, but the live chat (to a person), they didnt seem to get it, so I eventually gave up. Today I got a reminder to register, so I tried again - same problem. My default browser was Microsoft Edge, so I just tried opening it in Chrome - and it worked straight away. MYOB don't seem to know that this is an issue as it was not offered as a solution by either the Chat Bot or the real person103Views0likes0Comments"Access Denied" error message when entering job number in timesheet
We allocate all hours to jobs, via timesheet section. I occasionally get an error message "Access is denied" with a red circle with a cross when entering a job number and I have to close the software and reopen. see screenshot attached.61Views0likes2CommentsError message when trying access employee card
When I try to access one of the employee cards, it won't open and I get this message (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 1469 I also tried accessing the information through the my.myob but it also crashes as says "something went wrong, refresh browser or if the problem persists, contact MYOB support. Do we still have MYOB support anywhere?Solved149Views0likes2CommentsRe: AccountRight and MYOB Business outage
While we are all frustrated at this issue, and many angry members of the MYOB community are commenting about the lack of a back up plan by MYOB, It has struck a cord that many of us clearly also do not have a back up "Business continuity plan" of our own. Switching to another provider doesn't ensure that the same thing can't happen there too. We all need to have a contingency plan of our own. "Luckily" due to the internet reception at our business, I do have some back up plan procedures so I was able to pay wages & suppliers, then re-enter the details today. Thankfully not all my eggs are in one basket. - MYOB do need to reinstate the "work offline" option - we all need to keep a local copy of employees pay rates & bank details - We need our own back up quote / invoice & purchase order method.1.5KViews3likes0Comments