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CoolSteel's avatar
CoolSteel
Experienced Cover User
16 days ago

"Access Denied" error message when entering job number in timesheet

We allocate all hours to jobs, via timesheet section.  I occasionally get an error message "Access is denied" with a red circle with a cross when entering a job number and I have to close the software and reopen. see screenshot attached.

Job number

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    14 days ago

    Hi CoolSteel, 

     

    It's interesting how the error message only happens occasionally. There seems to be no reported issues with the same nature as yours. I recommend Clearing the AccountRight Cache, as this might potentially remove the error message. 

     

    In the meantime, feel free to create a new thread if you need any further help.

     

    Thanks,
    Genreve