ContributionsMost RecentMost LikesSolutionsRe: Recaptcha Just because they treat you with zero respect and the customer service team is deliberately understaffed with people who don't resolve your problems? Harsh Overdue reminders sent despite invoice being paid Hello. Myob is sending overdue invoice reminders to customers who have already paid. Obviously this is very embarrassing. Is there a way to check when the payment was allocated? There is a chance I did it a few hours after the overdue reminder was sent, but I don't think so. Re: 2 invoices, same number, one paid, one not Yes, tested this and it does correctly auto assign next invoice number incrementally. Doesn't explain why it lets you have multiple invoices with same invoice number though. Re: 2 invoices, same number, one paid, one not It looks like since the upgrade you can make multiple invoices with the same number. This seems totally bizarre to me and I wonder what purpose it could serve? I too have been yelling about several things since the 'uprade that removes features but costs more". 2 invoices, same number, one paid, one not I have 2 customer invoices with the same number, which I thought was not possible. It has been paid, but as the duplicate hasn't been paid, customer is getting reminders. Checked, both have same invoice number, sent on different days to same customer. How can this be?