flumpjumper
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Joined 6 years ago
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Overdue reminders sent despite invoice being paid
Hello. Myob is sending overdue invoice reminders to customers who have already paid. Obviously this is very embarrassing. Is there a way to check when the payment was allocated? There is a chance I did it a few hours after the overdue reminder was sent, but I don't think so.453Views0likes1CommentRe: 2 invoices, same number, one paid, one not
It looks like since the upgrade you can make multiple invoices with the same number. This seems totally bizarre to me and I wonder what purpose it could serve? I too have been yelling about several things since the 'uprade that removes features but costs more".782Views1like3Comments2 invoices, same number, one paid, one not
I have 2 customer invoices with the same number, which I thought was not possible. It has been paid, but as the duplicate hasn't been paid, customer is getting reminders. Checked, both have same invoice number, sent on different days to same customer. How can this be?857Views0likes7Comments