SHY007
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Employee pay not populating through to reconciliation
Hi Our business currently has two employees. I am trying to reconcile my account and have found that the pay amounts for one employee are not populating through to the reconciliation statement. Our other employees pay amounts are listed and correct. The pays have been reported correctly to the ATO via STP. What could cause this information to not appear on the reconciliation statement?34Views0likes1CommentPayslips not emailing
Hi - I have an ongoing issue with payslips not sending to employees via email. The pay history shows that the payslips have been emailed. I have double checked all email addresses are correct and have also tried alternate email addresses and still no payslips arrive in their inbox. I have just had to send seven weeks of historical payslips to one employee manually. I am using Business PRO. Any suggestions for why this feature is not working and how I can fix it? ThanksSolved197Views0likes1Comment