ContributionsMost RecentMost LikesSolutionsTFN for foreign resident interfering with Super payment Hi I had a staff member who only worked a few shifts. He is a foreign resident with no TFN. As per the ATO website, I used the TFN 111 111 111 and processed his pay and he paid the higher tax rate. When I go to process his super I get the error saying 'You need to enter a valid Tax File Number for this employee'. He never gave me a tax file number and how he's left. He is using his own superfund - not the business nominated fund. Is there a way I can process his super payment? Thanks in advance Re: YTD STP report with different totals Hi Shella Thanks for your response. I've done all of that including checking each individual pay run for the whole month - no luck. I'll raise a support request now. Thanks again. YTD STP report with different totals Hi As per the attached screen shots, my Payroll Summary matches my Payroll Register AND it matches the totals (circled in yellow) on the front page of the STP reporting EOFY finalisation screen. HOWEVER, when I generate the YTD verification report, the YTD total is $94 more than all of the other figures ($518,926.98 vs $518,832.98). I've checked each individual employees' totals and they all match. Any ideas what else I can check to find the difference? Thanks in advance New CBA bank feed not working I requested two new CBA bank feeds on the 18th of Feb. One in an exisiting MYOB data file (which came through on the 19th of Feb) and the second one is in a new data file which is still not showing under bank feeds. Both accounts say 'Status Connected' in NetBank. I have linked the account under bank feeds. I have checked the status but still nothing. I called the MYOB 1300 number. It took me 45 mins for my call to be answered, then I was on hold on and off for over an hour before I was cut off so I thought I'd try here instead! Any trouble shooting I can do? Or is it a glitch? Thanks in advance Re: Bulk email out to all active employees Brilliant solution! Thank you! Re: Superannuation payment for old outstanding super I've just hit another hurdle... When you pay super from pay liabilities, it just records an entry. It doesn't actually process the payment through the clearing house. I've called the super company to get BSB and account details (like you used to be able to do) and they've said I can only pay via the clearing house. Is there a way of processing super payments via Pay Liabilities? thanks again Re: Superannuation payment for old outstanding super There it is! Thank you! Whilst I have you, there's another few amounts here in pay liabilities. Would I be right in saying these amounts are the difference between super accrued with payroll and what's been paid for each individual? Superannuation payment for old outstanding super I have one staff member who (for reasons outside of our control) didn't have a compliant superfund until a few weeks ago. We're paying their current super into their new compliant fund account now however, there should be about $5000 worth of super unpaid. The Employee Superannuation Advice report from the start of their employment to date says they're due $15718.19 and the Superannuation Payments by Employee report says they've been paid $5976.55 so they're owed $9741.64 which is exactly the amount I expected. I then went into Pay Superannuation and put in the correct dates (which go back to 2017), expecting the outstanding transactions to be there waiting for me to tick and pay but there's nothing outstanding for this person. I then went into manage payments but there's nothing that is awaiting processing there. I don't have any unreconciled superannuation amounts on the bank statement. Where is it and how do I pay it, please? Thanks in advance Payroll: averaging hours over 4 weeks Hello all My employer is beginning to switch some long term casual workers to full time. As per the award, they are permitted to average hours over a period of time so the employees are paid for an average of 38 Ordinary Hours. If, at the end of the period of time (for aguments sake - 4 weeks), they have worked more than 38 x 4, they will be paid the overtime rate for those hours. If they work less than 38 x 4 over 4 weeks (which rarely ever happens), the shortfall will be deducted from the following 4 weeks total hours. I know this is permitted under the award. I would like to know how to set it up to be automatially calculated in MYOB. Can it be automatically calculated in MYOB? I don't use timesheets so I'll still have to enter hours manually but can MYOB tally hours over 4 weeks and populate the OT rate upon the fourth pay? Can MYOB keep tally of shortfall hours and deduct it from the following 4 weeks tally? If that's asking a bit much, how can I set it up so I don't have to keep additional spreadsheets to keep track of hours for each staff member? I'm thinking it's probably possible but maybe only over the full 12 months?? If there's a resource page on the MYOB support website, can someone please point me to it? I think lots of employers do this now so I'd like to think there's a way. Thanks in advance SolvedGST on imported service? Hi I've got an invoice for a back up service registered in Germany. The invoice is priced in AUD (less than $1000), no GST. Should this be N-T or FRE? Thanks in advance Claire Solved