ContributionsMost RecentMost LikesSolutionsRe: Pay Items Errors Hi Cruising1974, 100% agree. No excuses stack up. For what it is worth, I found a work around that worked for me and might give you some relief. When you enter the hours in the pay item, hit the tab key. I got through my whole pay run this week with this and all the extensions remained. Hope this also works for you. Cheers Billingsley Re: Payday Super Hi Earl, Thanks for the prompt reply. That's what I was expecting and it makes sense. Cheers, Billingsley Payday Super Hi all, Our pay week ends C.O.B each Sunday and I prepare our payroll every Monday and change the Pay Date to the following Thursday. This gives our employees a pay slip to check for any possible errors and if needed, their pay can be adjusted before payment is processed. When Payday Super is active, will the Super payment be automatically paid on the Monday that the pay is prepared or on the Thursday when the pay is actually paid to the employee? Thanks in advance for any information. Cheers Billingsley SolvedRe: Pay Items Errors Ongoing issues with us as well and no solution. Our accountant has suggested migration to another software which after 6 years I didn't want to do. Customer retention and customer satisfaction appears to no longer be a consideration at MYOB Re: Pay Items Errors Hi, Same problem still on this weeks bill run. A work-around is not a solution. This issue should be fixed by MYOB. Will not be having these issues much longer. There is a very quick fix that I have been reluctant to try, it's called Xero Re: Pay Items Errors Hi Cruising1974, Yes I am. I find it hard to believe that this might be a browser issue as I have been using Firefox and MYOB for the past 6 years. This is a problem that MYOB need to fix. So frustrating! Re: Pay Items Errors Sadly still have the same issues. I also spoke to our accountant (who uses MYOB extensively) but he couldn't help either. He suggested hanging on until enough people complain, that might get it fixed. Entering all the pay items manually is not a long term solution. I feel it's a shame that customers are having to rely on the community users instead of MYOB Re: Pay Items Errors Thanks for the fast reply and the help. I will try your suggestions and see if they fix the issue. Thanks again Pay Items Errors Hi, There has been an issue since 19/10/2025 that occurs when entering hour of Pay Items. When I enter the hours for some items, the extended amount appears in the window but after a second it simply disappears reverting to $0.00 ENTRY------------------------------------------------------------------------- AFTER 1 SECOND If I re-enter the 4.00 hours again, 92.96 will again pop into the window the switches back to 0.00 We have 20 odd employees all with the same pay items added. After adding the hours, the calculated amount always flashes up but then jumps to $0.00 Each of these Pay Items are using the option "Regular rate multiplied by " and have factors such as 0.50 0.60 0.75 0.95 etc. Our payroll setup has been unaltered for 6 odd years and this issue has just arisen in the last 2 weeks. The only work around is to manually calculate the extended amount for each pay item and enter the figure by the keyboard. With up to 30 different pay items for each employee, manual calculation and entry is completely unsatisfactory. Thanks so much in advance for any help or resolution you can offer. John Profit and Loss format Hi all, Is there anyway of fixing the formatting of Essentails Profit and Loss report? I have tried Windows (10) settings and Windows font changes as well as changing zoom settings. Nothing changes the display as shown below. It was working fine for the last year or so but perhaps this happened after a recent update. I did find an old forum post from 2015 where the option was to download the profit and loss report in excel and view. Not a suitable fix by any means. Thanks for reading and thanks to the guru out there that might just have the solution. Cheers PS that RHS edge is not my faulty screenshot, the image is exactly as it appears onscreen Solved