Billingsley15
Experienced User
Joined 6 years ago
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Re: Pay Items Errors
Hi Cruising1974, 100% agree. No excuses stack up. For what it is worth, I found a work around that worked for me and might give you some relief. When you enter the hours in the pay item, hit the tab key. I got through my whole pay run this week with this and all the extensions remained. Hope this also works for you. Cheers BillingsleyRe: Pay Items Errors
Sadly still have the same issues. I also spoke to our accountant (who uses MYOB extensively) but he couldn't help either. He suggested hanging on until enough people complain, that might get it fixed. Entering all the pay items manually is not a long term solution. I feel it's a shame that customers are having to rely on the community users instead of MYOBPay Items Errors
Hi, There has been an issue since 19/10/2025 that occurs when entering hour of Pay Items. When I enter the hours for some items, the extended amount appears in the window but after a second it simply disappears reverting to $0.00 ENTRY------------------------------------------------------------------------- AFTER 1 SECOND If I re-enter the 4.00 hours again, 92.96 will again pop into the window the switches back to 0.00 We have 20 odd employees all with the same pay items added. After adding the hours, the calculated amount always flashes up but then jumps to $0.00 Each of these Pay Items are using the option "Regular rate multiplied by " and have factors such as 0.50 0.60 0.75 0.95 etc. Our payroll setup has been unaltered for 6 odd years and this issue has just arisen in the last 2 weeks. The only work around is to manually calculate the extended amount for each pay item and enter the figure by the keyboard. With up to 30 different pay items for each employee, manual calculation and entry is completely unsatisfactory. Thanks so much in advance for any help or resolution you can offer. John
