ContributionsMost RecentMost LikesSolutionsRe: STP Verification Report Figures Incorrect Mine just fixed tonight Try running the $0 pay for 30/6/22 and then when that has been sent and accepted, see if you are all balanced. I feel like MYOB musy have fixed something today, as I have been trying for a week now, and miraculously it worked tonight. YTD verification not matching STP since STP phase 2 changed I made a mistake and changed to Phase 2 of STP just before trying to finalise payroll for this year and submit to ATO for Activity Statements for our employees. I assume this has mucked around and contaminated the payroll categories. The payroll reporting within MYOB itself is "Okay" and very closely resembles the amount on the main screen of the STP reporting (as per the screenshots). But the YTD verfication is not even close (by like 200K) which i assume relates to the change of payroll categories in Phase 2 that i did just before trying to do this. Now what do I do??? If I finalise STP and send to ATO, are they going to receive the full gross wages for employees and allow employees to complete their Tax? Or are they going to get the very low value that is coming up on the YTD verficiation. I hvae posted about this twice now and really need a response on how to proceed ASAP!!!!!! Thanks MYOB Re: Old Super Amounts have disappeared Hi Chris I do still need help on this. I wonder if it relates to the changes with Super, as this employee is under 18. She has outstanding super amounts that have never been paid previously (ie 2021 - 2022) as I have been asking and asking for her Super details and she kept asking me to wait until she had sorted out a super fund. I can find the amounts in the Super Details report (as per screen shot) But you will see she has no super fund set up in her payroll card file, and these amounts are not comining up as outstanding if I try and go in and Pay Superannuation and change the dates right back as per that screenshot. Thanks for any help you can offer. ChrisMYOBwrote: HelloJenniSk Thank you for your post, can you please provide me with some more details about this, such as if the employee is not showing up or if the super amount isn’t showing up for the employee. If you can please provide a screenshot of the window so I can see that would be helpful ( Please note; make sure to hide any sensitive information from the screenshot). I am also linking a Help Article on Troubleshooting Pay Super payments for assistance. Re: YTD verification not matching STP since STP phase 2 changed I am trying to do EOFY finalisation. Payroll Activity Summary and Payroll Summary both match eachother. In single touch payroll reporting, the figure in the top RHS of screen is pretty close (its maybe missing some allowances or something) However, The YTD verification report PDF is REALLY, REALLY wrong, by about 200K. Notes: 1. Before trying the EOYF finalisation, I did move up to STP Phase 2 (probably stupid maybe) as I feel like this has caused the discrepencies with the changes to payroll categories maybe?? 2. I have been back in and checked the payroll categories, and MYOB is telling me everything is correct with those with no errors to fix. 3. I have attempted to run a $0 payrun after trying all the above, to see if that would "update" the figures. Please assist Old Super Amounts have disappeared Last quarter I had some old super owing to a young employee who had not set up a super fund. As it was a small amount owing to her, She asked me to hold off until she worked out which super fund she wanted to go with. Now when I go in to pay super, even if I change the dates to cover all of last year, nothing is coming up for her. Is there a way to find any old super that is owing to her and has not been paid? Thanks Marking a Customer as a Bad Debtor I have already written off some bad debts for customers who did not pay. Is there a way to mark/flag these customers so that if they try and come back to our club, we get a warning that they have had a previous bad debt?? Solved