ChelseaT
Experienced User
Joined 5 years ago
User Profile
User Widgets
Contributions
Re: EOFY Reconciliation - Salary Sacrifice
Hi I am referring to the Payroll Activity Summary - the total of the salary sacrifice amounts in the deduction column does not match the total Salary Sacrifice (RESC) amount on the STP Year-To-Date Verification report. I am unable to work out why some of the salary sacrifice amounts are not being reported on the Year-To-Date Verification report. The amounts on the Payroll Activity Summary reconcile with each of the individual employees who are set up with Salary Sacrificing however these figures are not being reflected on the Year-To-Date Verification reports. For example - one employee has salary sacrifice totalling $1,350 for the FY however the STP Summary of Payments for this employee only shows $300. Another salary sacrifices their whole wage which totals $11,641 YTD but the STP Summary of Payments shows nil balances for everything.EOFY Reconciliation - Salary Sacrifice
I am reconciling year-to-date payroll, and the Salary Sacrifice superannuation amounts are correctly reported on the Payroll Activity Summary report however the STP Year-To-Date Verification Report is not showing the same figures. Each employee who is set up is with the settings below, so I am unsure as to why the two reports differ. Hoping someone can provide some guidance on this - perhaps there is something I am missing. Thank you.PAYROLL RECORDING ERROR
Hi I have processed our staff payroll but am unable to record the pays and finalise due to the following error: Request ID: 2a3193df-e4c5-48e0-9377-bdac5ec8ab99 Can someone please assist in explaining this error? Unfortunately, as the payroll was completed via web version I cannot use our desktop version to finalise the pay run. Thanks Chelsea
